Mattresses & More — Local services in Margate

I must readjust my statement I went back to this place thinking I would get the same good excellent customer service as when I first went there initially the first time, but to my surprise I was "wrong" , I ordered two mattresses when it came it ws too flat n low I told them I dont want it so I went down to Mattress & More in Margate Fl. and I expressed to the owner that I didn't like it, I had seen another one upon my visit there and told him ill get this one instead they should call me when the other kind of mattress arrived .from February of this year up untill now they have not called me . Keep in mind I still have the flat mattress at my home leaned up against the wall waiting for pickup according to them the company they get their shipment from haven't sent them anymore of the other kind I now want, of which I truely dont believe, wait it got "sweeter" they already have $300.00 and change for me n said I have to pay $100.00 more and that $300.00 and change they already have for me is Non refundable so I'm pretty much stock with them till I get my mattress . Here I am still waiting I called they said it still hasn't arrived which I which I dont believe but I can tell you this much I hope I receive my product cause I'm still waiting they dont even call in to give me status of the situation in a professional way, I can reassure you when and if I ever receive my Mattress it will be the last time I buy from this...

Deceptive, and truly unprofessional. My mother and I purchased a new mattress here in 2016 for my ailing father who needed better support for his back. Wilibeth helped us pick one out and promised a set delivery date of Thursday. Thursday comes by, and it is 2pm yet no call or nothing. We call the office and are told there was no planned delivery for us that day. Instead, they offer to deliver on Friday.

Friday comes around, and the owner himself (Wilibeth's father, Wilfredo) arrives with another employee in a truck to deliver a completely different mattress and boxspring brand, which was actually much cheaper. The excuse of "oh we currently do not have the brand you wanted, but here's a better one" was given, when the mattress given was actually much cheaper. We refused to keep it permanently and Wilfredo begrudgingly told us he would order the right one and deliver next week.

Next week rolls around and Wilfredo arrives in just his black ford explorer with only the mattress, and not the boxspring of the brand we wanted. This was beyond absurd and once again he told us he would bring the same brand's boxspring too.

After almost two weeks, we finally receive what we ordered. Wilfredo was beyond unprofessional. The fact he is the owner leaves me surprised as I do not know who he thought he was dealing with, but we were not just some pushover customer he could take advantage of. Would not...

My name is Yolanda and I have been a client of Mattresses & More for over 5 years. When I first walked in I was greeted by a man with beautiful smiling face in front of me and a clean, great mattress showroom. They are a family owned and operated company and it really shows that they care for their customers as they do their own family. I bought my daughters full size mattress first and had such a lovely experience that I went back to buy my granddaughters crib mattress. The two locations that they have: one in Pembroke Pines, Fl = 7825 Pines Blvd and there other location in Margate, Fl = 100 N State Rd 7 Suite 100 are extremely convenient for me! I recommend this Mattress & Bedding store to all of my friends! I am here today to buy my daughters platform for her mattress and I am so very happy with the great service once again. They also have a great selection on furniture that I will look into for the rest of my house. The best selection on mattresses, furniture and mattress protectors I have ever seen. With friendly customer service that made me feel like I was part of their family….. I believe that if you read this review then you should really go in and invest in a mattress and bedding furniture...