Walmart — Local services in Marion

Went to Walmart last night at 9:45 to return a furnace filter. When we got inside the store there was a lady behind the customer service desk and two people in front of us in line. She then proceeded to abruptly close her desk and tell everyone that she was going to the back and going home. Leaving us, the two guys in front of us, and a guy behind us without help. Mind you Walmart closes at 11:00 with no notice saying that the service desk is going to close an hour and 15 minutes early. The man behind us said that he rushed to Walmart to get there before it closed so he could cash his check, but they decided to close early without notice. Three other employees watched as that lady left us there with no help. When we were talking to the guy behind us about what just happened, one of them came over and told us that we should know that they close that desk an hour early and that the little closed sign that they put on all their regular registers should have been enough notice. First of all, they closed an hour and 15 minutes early, not just an hour. Second of all, if you're going to close a commonly used customer service desk early why are there not signs telling people that. The pharmacy has one. I saw someone else still working at the service desk in the clothing aisle and at the electronics desk. What is so forbidden about having someone else run this desk? Shouldn't it be a priority over other departments? If they do expect to close early everyday there should be a sign...

The Marion , Virginia store could use lots of improvements on their employees and merchandise as well. If it were to change to a SuperWalmart it would serve the town of Marion a lot better. Some of the employees need to re-adjust their nasty attitudes. Also I've heard of secret shoppers. It is ridiculous in this Walmart how the employees as soon as you come in the door some of them are rolling their eyes, or following you around the store I mean all around the store. If you go up and down over y'all they will too. Now why would you follow someone around that's pushing a car as you can clearly see and one arm is broken and in a cast as you can clearly see but still follow them completely around the store ridiculousness. So the one armed customer is being followed for what reason? Do you really think they're trying to steal something? Maybe they should make more of an effort to make their customers feel more comfortable while shopping there then trying to get them to go home and...

This location has self checkouts, which are tools used to cut jobs from people who could use the job. They push customers to use these mechanized thieves to try to run the store with the least number of employees to raise their already astronomical profits. Get customers to ring up their own products so they do not have to pay an employee... 100% profits. I refuse to go to a mechanized thief, I always tell the CSM that I will wait... because he or she is attempting to make the poor cashier lose their job to those silly machines... and I also bring up that my time is not free, if I'm going to "work" by ringing up my own merchandise I expect compensation... they just laugh... which make me madder.

Other than the self checkouts.... it's a great store, helpful employees and has everything I need,...