O'Reilly Auto Parts — Local services in Mathis

Visited the Mathis O'Reilly Auto Parts a few days ago. I walked in and was immediately greeted. Walking up to the counter, I spoke with 2 young men, one in a O'Reillys uniform different than the rest. I believe the young man's name was Eddie. I continued to say, This is kinda embarrassing but could someone help me check my oil. (I am 54 yrs old,lol) Eddie, without a second thought, replied Yeah... grabbing a paper towel and heading out the door. I explained to him that my Dad passed away in February and he always helped me with my oil changes. Having a new car, it had some lil plastic end on the dip stick and I couldn't tell where my oil level was. He proceeded to pull the dip stick and explain to the "dipstick" lol... how to read it. I was leaving later that day to take my Mom out of town. I want to greatly Thank Eddie for helping me out in my time of need. Thank you O'Reillys for hiring such kind people. From a...

Stopped by your store cuz my car was running little hot so my daughter and I walked in to ask for advise this was 7:30ish April 20th 2022 the first guy I talked to was the rudest most unprofessional mean he dismissed me and told the curly haired guy to help cuz he had no idea what I was talking about the other guy helped as much as possible thank you curly haired man and the other one has no business working with...

Overall not mad but they do need to put some experience behind the counter of the store in Mathis all the young kids dont know their job title whenever i got to get the part I need I'll have all the info I need and still end up with the wrong part and or them making me pay twice I caught the younger kid it was a common mistake but a little of experienced ppl behind the counter would do...