J. Foster Jewelers — Local services in Maumee

My husband and I decided to purchase new rings to celebrate our 15 years of marriage. We had previously purchased jewelry from another store, but it closed, so we had to find a new jeweler. We browsed at several jewelry stores in the mall, but they didn't have a great selection, the prices were too high, or we were either ignored or felt pressured by staff. We almost gave up, but thankfully we decided to stop at J. Foster Jewelers. The staff were knowledgeable and attentive, and we never felt pressured by them. We made our purchase within an hour, having felt assured that we had purchased what we wanted, and secure in knowing our jewelry was not only priced well, but also included a lifetime warranty in the sales price. Unfortunately, every store that sells goods will come across a "lemon" every now and then. I had a prong break twice on my ring. After the second time of dropping it off for repair, I felt as though I couldn't trust the prong not to break again, and I was constantly worried about losing my diamond. I called the store and explained to a sales associate how I felt, and she told me she would check with the owner regarding what my options were. I figured I would hear back in a day or two, but I was pleasantly surprised to get a call from the owner maybe five minutes later. I asked if it would be possible to trade my ring for a credit towards a different one. The owner said he would give me back the total cost of my first ring, and I would either be credited or have to pay the difference in price for the second one. I found a new ring I loved, and the owner even went as far as to have the center stone mounting lowered because I was worried about the prongs breaking on the new ring. He even offered to drive over to my house (he knows I'm disabled) to drop it off once the setting was lowered and the ring was resized. That's the kind of customer service you can expect from a local business with a very much involved owner. I am happy to say that I have had my new ring about two months now, and I couldn't be more satisfied with the beauty and durability of it. J. Foster Jewelers has new life-long customers in my...

The jeweler is a joke and extremely unprofessional. I wouldn't even leave 1 star if I could still leave a review. The jeweler has now ruined my wedding set again. When I originally got the ring it was sized and had to be re-done 3 times, one of which sent out to California to get the design put back on. After having my wedding set cut off this month he thought it was ok to give it back with a chunk missing out of the band and obvious lines in it when he sized it back to the same size he cut off (apparently staff miscommunication after they sized my finger the day the ring was cut off and again the next day). My platinum set is around 15 years old and used to have engraved detail on the bands. It was polished off again. I couldn't even wear the ring if I took it so I was promised it would be fixed correctly. I asked that both bands be turned so the detail that has been on the inside for 15 years would be the outside and of course it be made the size I could wear. When I went to pick it up it I was told how thankful I should be I wasn't charged the additional $400 (after paying almost $650 for the repair)- because they had to replace the bottom shank. WRONG! That jeweler ruined my ring so he should fix it! I took it to a different highly recommend jeweler today and was given an estimate of around $300 to fix the issues it currently has. The shank I should be so thankful I didn't have to pay for is much thinner than what was still on my ring, it's not round, there's a gap at the top now where there never was before, they only switched one ring, and there is still pitting in the band from the repair. I did not tell the jeweler today any of my concerns, she spotted all of it. If I want any detail put back on I will have to send it Alabama or California which will be additional cost. Even as I pointed out my concerns when picking my wedding set up the second time it was met with denial and pride about the workmanship. Clearly they are blinded by something. The small bit of jewelry I own has come from there and they will never get another penny out of me. Take pictures yourself of any jewelry you send for repair. I DO NOT...

I recently had the privilege of working with the J. Foster family to create a custom-made ring, and I am absolutely blown away by the final result. From start to finish, the experience was exceptional, and the ring itself is nothing short of a masterpiece.

Right from the initial consultation, Stan and the rest of the J. Foster team exhibited a deep passion for their craft. They took the time to understand my vision and preferences, patiently listening to every detail I wanted to incorporate into the design. Their expertise and insights were invaluable in refining my ideas and turning them into a cohesive design concept.

The level of communication throughout the process was top-notch. I was regularly updated on the progress of the ring, from the selection of the diamonds to the intricate detailing of the band. It felt like a true collaboration, and I appreciated being involved in every step of the decision-making process.

Now, onto the ring itself – it's an absolute work of art! The attention to detail is impeccable, every facet, every curve, every tiny element is executed with utmost precision and care. The craftsmanship truly speaks volumes about J. Fosters dedication to their craft.

In addition to the exceptional craftsmanship, the ring was completed within the agreed-upon timeframe, which was an added bonus, especially considering the level of customization involved.

I cannot recommend J. Foster Jeweler's highly enough. If you're looking for a one-of-a-kind piece that goes beyond ordinary jewelry, look no further. Their passion, creativity, and commitment to delivering perfection are unparalleled. This custom-made ring has exceeded all her expectations.

If you're considering investing in a custom-made ring, do yourself a favor and entrust your vision to J. Foster Jeweler's. You won't be...