I was helped by a delightful young man, however the older lady behind the counter was engaged in a political conversation with two other people, the whole time I was there. They were loud enough that I heard everything. It so happens that the views discussed were in direct opposition to what I believe. Everyone is entitled to their own opinion but the derogatory digs made me uncomfortable and had there been another store where I could have found what I needed, I would certainly have left without purchasing. That type of rhetoric risks insulting half of your customers. True Value stores have always been so helpful but political discussions have no place where...
Read moreNever in my life have I been talked down to like the lady working on 3/30. I knew William (the original founder). He would roll over in his grave if he knew that someone talked to a customer in the manner she did. She’s obviously projecting her inner personal misery. I am sorry you’re so miserable lady. I hope you find your tiller/cultivation of rental happiness ;) I’ll trek to Reedsburg if I need something from True Value...
Read moreCashier was total snob allowing certain people to cut line alot of the hardware wasn't in stock and for what hardware they did have they didnt have any adequate bags out for had to ask for bags to be put out got handed a entire stack of paper bags to use and had to ask for a plastic bag when paid so the paper bag didnt rip as it was already with 4 lbs of...
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