Update - September 15, 2023 I had a few issues with the new Daikin heat pump that was just recently installed. Although having an issue anytime with a new unit is not pleasant, how the company you do business responds with will make all the difference in the world. Shelton's Air Worx was very quick to respond to my issue and stayed on the problem until it was resolved. When you know you can count on the company you do business with, you know you have picked the right company. There are a lot of heating and air companies out there. finding one that you can depend on is not as easy as some people think. The quality of the company, the people who own the company, and the people that work for the company will make the a difference. I know that when I need reliable heating and air service I can depend on Selton's Air Worx. Select your heating and air company wisely. It will be worth it when you need them the most.
Update - August 30, 2023 My 18 year old Trane house heat pump went out and I had Shelton's Air Worx replace it with a new Daikin 1.5 ton Seer 17 Fit fully variable heat pump. This is the second HVAC system I have purchased from Shelton's Air Worx. All HVAC systems are more expensive these days so buying any HVAC system is a major investment no matter what brand it is or who installs it. I believe that it is very important to do business with local companies that you can trust and depend on. Having a good relationship with the people you do business with is important for you and the business, and it also helps build better communities. I can fully recommend Shelton's Air Worx based on the experience I had with them. They installed one new mini split system for my shop and one complete heat pump replacement for my house. Shelton's Air Worx does very good work at competitive prices, and the company has good people working there.
My first review I purchased a ductless mini split system for my shop. The installation went great and the system is working very well. I can fully recommend Shelton's Air Worx based on the experience I had with them. Everyone was very nice to work with and I plan to use Shelton's Air Worx for all my HVAC business in the future. I like to let other people know when I have a good experience with any...
Read moreGreat folks to work with! Easy to schedule my maintenance call. Matt, the tech that handled my call was on time, very professional, knowledgeable, courteous and respectful! An absolute pleasure doing business with Shelton's Air Worx!
An updated review....5/22/2024 I had my seasonal maintenance checkup for my HVAC. As has been the case in the past, had a great experience with the folks at Air Worx. The service tech that came this time was Ryan Carter who I knew from doing business with another heating and air service. Ryan was right there on time. Ryan is very through and professional! He is courteous and very respectful with his customers as well as their property and equipment. I feel you can't go wrong with Shelton's Air Worx. Matt and Ryan along with the other techs and staff make doing business with SHELTON'S AIR WORX a true pleasure and a great value for the money!
UPDATE: 8/17/2025 Had another outstand house call on 8/14. Ryan was my tech and as always does a super job. Ryan is always courteous, respectful, efficient and professional. He was here this time for a maintenance check-up. During his inspection he found an issue with the blower and made me aware of it right away. This fix will be handled in the next few days. As always top notch service with Ryan and with Shelton's Air Worx!
Updated on 9/7/25 The blower issue I spoke of in my last update has now been fixed and again top notch work. The work was completed this time by Matt Dunlap from Airworx. He was here as scheduled. Replace the part and tested everything to make certain that all was working as it should. Matt was able to complete the replacement and repair in just a few minutes. He is very efficient and professional as well as being very friendly and respectful. You can't go wrong with Shelton's Air Worx. Everyone is great at what they do and always provide an excellent experience. Thanks to Matt and to Air Worx...
Read moreExpensive!!! $95 service call and then charged me $240 to replace two components covered under warranty. The repair was less than 30 minutes. That is some expensive labor! I had some other small issues with them but nothing that wasn’t able to be resolved. Called office and was told the bill was correct. Never again will I use Sheltons Air Works of Mayodan. Shop around before relying on the good google reviews like I did.
*Approved Quote?
How can I approve a quote when I didn’t know how much it was going to cost before the invoice? The only thing I signed was the invoice for the original service call. I do think it is ridiculous that you charge this much. $150 for labor sounds reasonable to me. $240 plus a $95 service fee is robbery. Anything that was approved was done so without knowing the cost. That is on me because I didn’t ask. I never would’ve thought it would cost that much. Regardless, I have paid you for the work done and I’m not trying to get any portion back. I only want to make others aware of the incident so they don’t blindly trust...
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