Tom Chung saved my digital life. My Dell, which I think was a lemon from the start, was on its last legs with regular blue screen warnings. Of course, the service contract had expired. On my first phone call, Tom told me he might be able to fix it, so I brought it in, but sent me a text at 1 am that the PC was still overheating, a bad sign, and given its age, it was wiser to buy a new one. He helped me select a new PC (bought online, not from him), answered many questions and set up the new computer when it arrived so I could hit the ground running. He is knowledgeable, works fast, very fair in his prices (he gets quite irked by the computer world’s many charges to consumers) and a pleasure to do business with. If you are anywhere in the area and need tech help,...
Read moreHoly wow!!!!!!! Great service!!!! Great attention to detail!!!!! A true GEM!!!!! I had an old external hard drive, with memories from about 2000-2008, (trips to India, Ireland, England, Jamaica, Puerto Rico ---and my family!!!!!!) which I thought were lost forever! Until I put Tom on the job!!!!!! I unsuccessfully tried to retrieve those pics for 15 years!!!!!! And Tom did it in a few days!!!!!
He also reset my forgotten password on my Mac and helped me work my pc again!!!! Tom is amazing and I would trust him with all of my computer needs!!!!!!!! He is now my only...
Read moreGot the screen replaced on my newer Samsung A35. Got it back with a screen that fit, but somehow was all around a quarter inch smaller than factory. It literally had an extra large bezel. The touch iD no longer works. The Face id no longer works. I'm lucky the phone still offers a pin or pattern to sign in. He continued to use this model of rip off screen for all 3 times he did the screen. The first 2 times were because he installed it improperly. He tried to blame the phone. I don't think it was the phones choice to break. There was nothing done well on my screen...
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