Northeast Motor Werks LLC — Local services in Middletown

My high mileage heavily modified 2007 BMW 335 had some serious oil leaking issues. I knew I needed help from someone with expertise in the car, and this place was close enough to me that I could get there without losing too much oil.

I was blown away by how thorough and professional Mark and his team were. They took photos of all of the issues they identified with the vehicle and cleaned off all oil residue from the underside of the engine and the plastic panels. After fixing the first oil leak they also used a borescope to confirm my rear main seal was leaking which is a job that requires the transmission to be replaced. I was confident the team at Northeast Motor Works would do a professional job, and have the car back together just how it came off the assembly line.

They got the work done in a timely manner, and did an outstanding job. My car runs like new. Yes, the cost of labor is a bit expensive, but you get what you pay for, and sometimes you need a team that does the best work around.

If you are wondering what kind of guys are at Northeast Motor Works, they are people who take pride in their work. While my vehicle was there, they identified a few smaller issues with the car and repaired them for essentially free. This is the kind of TLC that you can't find most places anymore. Too many companies focus on getting the car out the door as fast a possible. This place gets your car running the way it should run.

If nothing I wrote above convinced you that you will be in good hands, their repairs are covered by a 3 year/36,000 mile warranty!

I am certain the prices are better than a BMW dealership and the care and attention to detail...

Unparalleled Service and Expertise at Northeast Motorwerks!

From the moment I drove my X5 4.8is into Northeast Motorwerks, I knew I had made the right choice for my vehicle's care. The team at Northeast Motorwerks is nothing short of exceptional, and my experience with them has been outstanding.

Communication is key when it comes to auto service, and Northeast Motorwerks excels in this department. Peter and Mark kept me informed every step of the way, ensuring I understood what was happening with my vehicle and what needed to be done. Their approach is not just about fixing problems as they arise; they take the time to provide detailed explanations and thorough recommendations, which is a testament to their commitment to their customers and their vehicles.

The level of detail that the technicians put into their work is truly impressive. It's clear that they are not only highly skilled but also passionate about what they do. They treated my BMW as if it were their own, with meticulous care and precision. This attention to detail is what sets Northeast Motorwerks apart from other service centers.

Moreover, the recommendations provided by the team were comprehensive and honest. They prioritized the necessary work, helping me understand what was critical for the safety and performance of my vehicle and what could wait.

I wholeheartedly recommend Northeast Motorwerks to any BMW owner who values exceptional service, expert knowledge, and a team that goes above and beyond to ensure customer satisfaction.

Thank you, Northeast Motorwerks, for taking such great care of my vehicle. I am a...

I could have had several thousand dollars of unnecessary work done on my car here. They fixed my issue and I had them do absolute minimum that I thought I needed. They also suggested brakes but second opinion says I have up to 20k left on them. Never a squeal and I’m several thousand miles down the road. A 3 dollar 10 minute cleaning of vanos solenoids cleared a code which they wanted well over 2k to repair. I had them do brake sensors and tidy up a front inner wheel well which I ripped out. They did it without putting the reflector in which required me undoing work to replace. 20 dollar part. No call about a replacement. I’m curious if they even secured the sensors in the wheel well that I duct taped to the wall. Couldn’t spend 1 minute to wipe off duct tape residue on the wheel well trim. Diagnostics was totally worthless. A money bag. They never re-read the codes after replacing the brake sensors. The ‘cheap’ replacements I suggested cleared all lights and codes except for one 3 dollar fix that would have cost me thousands if they had their way. I’m not sure if these guys are real cons or lazy. Either way, they did a half assed job on my car and I got charged 1k for probably an hours work, a hundred in parts, and a useless money...