Millington Oaks Apartments — Local services in Millington

GRAB YOUR POPCORN!! DO NOT MOVE HERE ROACH INFESTED. MY MOVE IN DAY WAS 04/5/25 On the day of move in Tracy and her office Assistant was cleaning a apartment that they were moving me into which was not the apartment I was supposed to get, she said do to the fact the AC was not working. She did not call me and notify me of the change. ON THAT DAY I WATCHED ACROSS THE STREET NOT KNOWING AT THE TIME SHE WAS RUSHING TO THROW US IN THIS INFESTED APARTMENT THEM GETTING RID OF THE STOVE, REFRIGERATOR AND ANOTHER SMALL REFRIGERATOR.( NOW IM ACTOSS THE STREET AT THE OFFICE NOT KNOWING THIS CHANGE IS FOR ME. SO SHE COME WALK KE OVER THERE AND SAY SHE HAD TO SWITCH APARTMENTS. THE DINING ROOM CEING IS MOLDED CAVING IN. BATHROOM CHIPPING PAINT FROM WALL TO THE TUB.. I COULDNT DO A COMPLETE MOVE IN DUE TO THE ROACHES COMING OUT THE WALLS , CIRCUT BREAKER, ON THE TOP WALL BASE BOARDS. I TOLD HER SHE SAID GET SOME BORIC ACID TAKE APART THE CIRCUT BREAKER AND WALL SOCKETS AND PUT OT IN THERE. SHE WILL ALSO BUY ME SOME PEPPERCORN TO PUT AROUND THE HOUSE BECAUSE THEY HATE THE SMELL.. now she sent her boyfriend the maintenance guy to go to home depot and get spray which made it WORSE..( NOW IM ONLY THERE 2 DAYS NOW!!!! ) WHEN I COMPLAINED SHE SENT ME 2 DIFFRENT LEASES WITH A HIGHER AMOUNT , TOLD ME IF I DONT SIGN IT CORPORATE SAID THEY WILL KEEP ON FILE I DIDNT PAY MY DEPOSIT.. SO I GOT MY ATTORNEY.. ITS AGAINST THE LAW.SHE TRIED TO BLACK MAIL ME.. ALSO I WENT IN AND RECORDED HER ADMITTING SHE KNEW OF THE PROBLEM SHE ALSO SIGNED A LETTER WITH GER SIGNATURE SAYING SHE KNEW. ONLY BECAUSE SHE DIDNT KNOW I VIDEOED EVERYTHING FOR MY PROOF.. EVERYTHING* I HAVE PROOF I PAID THE DEPOSIT WITH MY BANK AND NOTERIZED FROM MY ATTORNEY. I HAVE VIDEOS OF THE INFESTION DATES TIMES YOU NAME IT.. ITS SO BAD I WAS TOLD TO CALL THE NEWS.. DO NOT MOVE TO THSES APARTMENTS.. PLEASE ITS MUCH BETTER OUT HERE..I WAS GONNA TAKE THE DOWNGRADE WITHOUT THE ROACHES SO MY DAUGHTER CAN GO TO SCHOOL OUT THERE. MY DAUGHTER HAS ASTHMA ROACHES CARRY FECES ETC THAT CAN IGNITE ASHTMA WHICH IT DID . I GOT A DR STATEMENT OF THE ASTHMA IT CAUSED AND DO TO HOW THEY LAID BORIC ACID EVERWHERE THE TABLETS DIDN'T MAKE IT...

VERY DISAPPOINTED with the customer service and communication. A dear friend of mine has been trying to secure a unit here since before Christmas. He applied, but was not called to say he was approved. When he did call the Friday before Christmas, she let him know and said he would receive a call that following Tuesday, no call came. He reached out again that Thursday and was told that he would hear something by Friday, Friday never came. That following week after leaving messages I finally went up there with him to see what was going on and was told that a unit would be ready for him this Wed, yesterday. I reached out for him starting Monday because he was never told about a deposit to secure the unit or anything and I know from experience, including the place I stay at now that it is required to put down a deposit in order to save a unit for yourself. Three days of calling and no answer, I tried to find a corporate number, no luck. I called on his behave again this morning, was told I would be transferred to Traci and yet again I had to leave a voicemail. Everyone is very pleasant when you walk in, but the followup...

Let me just edit this post… seen as the company has taken the time to respond with I have no record of living there. When obviously I did from 2018 until 2022. So PLEASE look at the attached pictures of sewage issues I had, AND two separate bee hives in my walls. The sewage in my sink was runoff from the upstairs bathroom that came thru the ceiling and all on my appliances and then backed up into the sink. They are also dated on my phone so company headquarters do your research, and you are lucky I didn’t sue your tail. The “rental insurance” never replaced anything in my kitchen btw. YOUR’RE WELCOME. I've not had a good experience staying here since September of 2018, yes the staff is friendly....BUT friendly doesn't fix problems. I'm positive it is the management team, simply because the staff has gone above and beyond to help. I will never recommended anyone to these apartments, and as soon as I'm able me and my children are moving. On a good note Millington PD is quick to respond with any issues, also my electric bill...