Big Lots — Local services in Milton

We drove from the West side of Pensacola all the way to Milton to purchase a sofa that the Navy Blvd Store associate Tracy called and verified stock with the Milton store. After we drove over a half hour we were told very rudely, by Justin the associate in Milton, the sofa was $200 more expensive. We called the Pensacola and had her verify the price and after she confirmed the price, again very rudely Justin finally told us that there was a company communication of some sort advising that the price was incorrect. So not only did I waste my fuel as well as driving time, Justin decided he would waste another twenty minutes of my time allowing me to call the other location to verify the price difference when he obviously knew there was an issue. I opened a credit just to purchase furniture with big lots, that I am canceling without making a single purchase as I will never be shopping at Big Lots again. Tracy was very nice and helpful, Justin needs to find a different line of work where he doesn't have to speak directly with people as he is not...

Been waiting three months for furniture we paid for. Can't get an answer on when it might be coming they're rude every time I ask. They say they'll call back, they don't. They initially lost my info and had no idea I existed until I came back with my receipt. Avoid them like the plague, I wish I had. The prices are not worth the trouble, and the love seat we got to match our missing couch a month ago is already creaking when you sit down.

Edit: did eventually get our couch after four months. Store manager offered to have it delivered for us because of all of the trouble. He was the only one at the store who showed any sense at all. The furniture department manager continued to be unreliable and rude throughout the...

We went in to the one in Milton to buy a fireplace as we are buying trying to buy at the sales person just wants away from us and we had a hunt her down and then when she was putting in my truck she almost broke it and then try to blame me for doing it went to speak to a manager and And said that employee had the best customer service rating in the whole store so as my wife went back out the store I told her I don’t want it so we got a refund and when the manager came back out to get the fireplace off my truck he also had an attitude didn’t saapologize didn’t do anything so we will not be going to the big lots in Millen ever again I hope it close down Sorry about the grammar in the misspelling I’m doing this...