Cricket Wireless Authorized Retailer — Local services in Mineral Wells

The girl that works there is absolutely horrible!! She is so rude and disrespectful!! On more than one occasion when I have tried to ask questions about my bill or go into the store to pay my bill she is rude and tells me if I don't like her answers to go to another store and she refuses to take my money. She has also done some of my friends and family that way. Her answers are always, if you don’t like it go to another store. Cricket will lose a lot of service due to this girl and the manager over the store does nothing. She always takes that girls side. I myself am looking at other providers because of this rude girl and so are some of my family members. I would stay if that girl no longer worked there but I refuse to deal with such a rude, disrespectful person when I need help with my phone service.The fact that the manager thinks her actions to customers are ok just blows my mind. Makes me wonder how many more people she has...

Do not go in this store. I walked in, just getting off of someones plan, looking to get my own. I was greeted by Rodolfo. The problem arose when he looked me up and said I couldn't use my sim card, that I would have to get another and couldn't tell me why. He explained nothing to me, the whole transaction was awkward after that. I didn't want a new number but obviously it came with the sim card that he handed me at the end. Then propped his little long fake fingernail hands under his chin on the counter and smirked at me instead of thanking me and telling me to have a good day. Other than that, I don't have any issues with the service itself. Ill drive to the further location in the future. Weatherford has an...

The staff is awesome, but the fact there's basically no phones kept in store is frustrating! Now I gotta go spend my money at another store that actually keeps phones on hand. May be switch service soon...having to drive out of town to get a phone is disappointing. Tried to order one of online and it wouldn't let me use my card because my billing and shipping were different. I can't get mail where I live, but the bank set that as my billing address instead of my mailing address. Just irritated. I'm trying to give you my money and you don't want...