I approached Brad for help with a computer build that quickly got out of hand. It was my first time building a desktop computer, and I thought I knew enough to get the job done, but quickly realized I was in over my head. I contacted Brad to see if he could finish the build(at the time I thought it was just cable management), and he allowed me to drop it off to his house the same day(Sunday). Being able to drop it off on a Sunday would have been a great experience in itself, but Brad went above and beyond to help me with this build, because boy did I mess it up... The build quickly turned out to be completely installed wrong. The GPU was plugged into where the CPU should of went, I didn’t have enough hubs on the motherboard for my RGB fans, etc... Brad kept me constantly updated with texts and explained everything to me in really easy to understand examples. He went as far as to download windows, update all the drives, and download CC cleaner/antivirus to my new build! He barely raised the price even though he basically had to rebuild the entire computer, and still got it to me in a timely fashion! I couldn’t be happier with the great experience I’ve had at JBs Pro PC! Thanks so much for all...
Read moreMy sister called me in a panic last weekend because her laptop wouldn't turn on. I tried doing what I could, but knew I was in over my head. I looked for an area person who would possibly be open on a Sunday to see about getting it in, and I came upon JB's Pro PC after doing a google search. I was able to drop the computer off with him just a little while after talking with him. My sister came with me to drop it off, and he could see how upset she was not knowing if she lost everything on her hard drive. He took apart her laptop to show her everything on her hard drive was fine, and he immediately started backing it up. We left knowing we made the right decision about who to go to. Unbelievably enough he called me that evening to let me know it had been fixed! When I picked it up he explained to me exactly what happened to her computer and what programs she should run in the future to keep it virus free. I highly recommend Brad for your computer repair. He is superb at...
Read moreI had an external hard drive get water damage and thought I had lost my whole life! At first I thought about walking into a cell phone repair type of store but as I looked them up in the South Suburbs I found JB's Pro PC had 80 reviews at the time with all 5 star ratings. I called and could immediately tell the owner knew his stuff. He even took my phone call while on vacation. When I dropped my hard drive off he was very upfront about my situation and his plan of attack. He then called back in a timely manner to explain he had recovered EVERYTHING. What was even more impressive is I could tell he was happy for me. When the payment came due I found it very affordable considering what I was willing to pay. Can't go wrong with...
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