Update: the admission has more than doubled, now $5 to get in. Parts prices seemed to have tripled. All locations go by the same pricing index. Other location wanted to charge me $456 for a cracked bumper cover. Extra for license plate holder. Extra for 1 busted fog light & extra for the 18 inch foam insert. This place is busy on the weekends. They have a large volume of cars and trucks. It's a roll of the dice if your parts are still on the car when you get there. At times they will be stripped to the bone. Also many people will damage and cut things up just to get their simple part. For example let's rip the seats out and break the windshield to get the cigarette lighter. Don't forget to cut the wiring harness. They offer a 90 day warranty program. Bring it back if it does not work or fit. If you do not want to pay extra for the warranty. You better tell them first because they will automatically charge you for it. No more give your phone number and get points for discounts. Parking is plentiful. Just watch the signs off the street because the entrance is tricky. Main entrance is located around the turn in the backside. They do have guys hanging out that will pull your parts for a fee. From the basic to the engines. In the parking lot there is a food truck and a small setup selling wire clothes and some tools. In the back of the lot there is a glass...
Read moreUnprofessional service came to drop off a truck, I called for a confirmation number and a quote. The quoted the truck for $450 dollars . When I get there me and the towing truck guy are literally waiting there for 20 minutes. My towing truck guy had the vehicle down and ready, but another towing truck man comes with two cars and the 2 employees are chit chatting in the shade. when the other towing truck guy is done they help him first. We had not been helped yet. I asked once I went to go get my check if their drivers get preference to drop off cars or it's first come first serve. The guy asked me why is there a problem ? And I said yes! So I told him what happened, and he stated that yes the guy in front of us was one of their drivers and they do get preference, since they have to leave to get more cars. I was like ok. We ask the guy if he was one of the company's driver and he said no. Who do we believe ? It's very unfair !! I was late to work and I didn't even get the money the told me I was going to get ! I got $235 because they made a mistake, really ? It's not my fault, that's why they give confirmation numbers!! According to the gentlemen who gave me my check he said he was going to bring it up to the manager , I really hope he does ! Because it's not fair. They should...
Read morejust a really bad experience, I needed a headlight assembly and saw a touareg at this location so I took it apart and brought it to the cashier and I asked him if it would fit to my touareg, this is from a V6 and mine is a V8 and he said yes, they always work usually there are no returns,. I asked him if I needed a warranty and he said again they usually work you don't need it. So I bought it with no warranty, the headlight assembly fits but won't work, everything inside is different even the light bulbs. I went back about 15 minutes after since I tried to swap the headlight assembly at their parking lot and went back to the cashier 3099 and he sent me to the guy at the gate with the blue hat and he said that there is nothing you can do, you didn't buy a warranty you just lost your money and walked away. Kind of tricky business I will say, you got to check your parts needed end to end before you go if you are not an expert other wise you will loose your money as this blue hat...
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