Cornucopia Community Market — Local services in Monterey

Buyer beware. I don’t know Mary Cascino or Sheena but their reviews are both accurate. There is an underlying negative tension from two of the older ladies at the register, who are usually there in the evening. I used to avoid shopping at that time of day because of it. I instead chose to spend hundreds of dollars a month here in the afternoons and mornings only for what was probably a year here (we live here full time). Even the nice cashiers feel resentful that people are checking out, it’s pretty bizarre but I consciously overlooked it to get my family what they needed. One day, I opened a pack of taco shells that I bought here and a cloud of musty aroma hit me in the face. I checked the expiration and they were a year past the expiration date. I brought them into the store in the evening - my mistake - and tried to be super sweet and give them back to the lady at the register. She mirrored my concern and I asked if she could refund me - to which she vehemently retorted “sweetheart, if I refunded everybody we would have no money left here”. It felt super unprofessional, factually inaccurate (I hope) and out of line. Maybe I’m sensitive or maybe there are places just as good to shop with a great vibe (Elroy’s). I haven’t been back here since. I see that the management also does not bother to address these experiences people are having. After reading the reviews and having my experiences mirrored in writing, I won’t...

This corporate-owned market (originally family-owned since late 1970's) has been my Go-To for most of my & my family's needs since their opening: Personal service, quality & variety, convenience to customers on Carmel side of 'the hill' pre-Whole Foods. I never imagined my past year's frustration & disappointment with the store: understaffed, overpriced, poor produce, payment problems and apparent absence of consistent Management since John has retired. Each shopping trip now is a nightmare at the checkout station and errors are always in the store's favor. Shoppers beware: I hope a quality competitor moves into a nearby space and DOES IT RIGHT for the PRICES. (I've given them enough business and patience and I write this review with much...

I had a deeply negative experience with one of the cashiers here recently. I am a Carmel local and have been an avid customer at this grocery store because I love supporting local businesses.

I came in with a legitimate food quality issue that led me to ask for an exchange or refund. It was the first time I had ever done that. I was met with a very aggressive and dismissive attitude by the cashier, who made a spectacle in front of the whole store.

I love this little store but I will not allow myself to be treated that way by anyone. Hopefully management will take these complaints here seriously and do something about unfriendly vibe of some of their employees, or they will end up scaring off more customers. Needless to say, I am no longer...