Walmart — Local services in Montoursville

This is the 2nd time my fiance and I did a curbside pickup, and it didn't go good twice.

First time it was Carlos, who I had to call after checking in and waiting 22 minutes in the parking lot. I called, told him what was going on, he cut me off and gave me a name, I told him yep, that's me, and he said he would be right out and hung up. He was equally us unprofessional and rude when he was loading into my car, getting frustrated because my dog food was substituted for twice as much, a bigger bag, so more money for me to spend.

The 2nd time, someone with bad 80s gold jewelry and painted finger nails came out to load the car up, didn't say a word, nothing about substitutes (which there was plenty we didn't get) or say anything besides out name, like it was a question, and then kept loading.

I get that it's going to be kids loading the stuff up, but these kids need to be trained on how to talk to people and interact with customers on a professional level. There was absolutely nothing pleasant about my two trips, and honestly I hope Walmart gets this under controller. Cause if that big cold chain scratches my car then Vanilla ice with the painted nails is going to buff it in the parking lot for me while singing "Ice Ice Baby", while I wear his chains.

Seriously, pay attention to who you are hiring. But then again, my Fiance and I were also, literally stopped and Harassed by a literal gang of kids who were running around the store for a hour or so bumping into people. Managers and everyone just stood around at self checkout while two grown adults, who spend money their every week, were yelled at and Harassed by kids, I even had to step to one kiddo who got in my fiance's face, like he wanted to fight her

This all happens at the Montoursville Walmart. No one called the cops. My wife could of been assaulted and no one but me would of been there to stop 6 or 7 teenagers who were angry that I told them to calm down before they hurt someone. You know, I did what Walmart...

On the smaller side of the Walmart stores I have been to, but it still had everything I was looking for and more. The shelves were stocked, and organized. What sticks out to me was the entire store, including the parking lot, and entrances were clean and free from trash and debris. I didn't expect this site to have as much variety as they did since it services a small town in the mountains, and has a widely known grocery store directly next to it. They still managed to impress me with their selection and the availability of items that are out of stock at the larger city stores I'm used to at home. I myself was in the retail industry for 13 years at a huge competitor and know how much effort and team work it takes to run a store similar to this in a city setting. With that knowledge, I think the management team at this particular location should be commended for setting, achieving, and maintaining high standards which you don't see often with this retailer. This is the first Walmart location in Pennsylvania that I have been to in many years where I didn't have to wait longer than 5 minutes to check out. They were quite busy on a Saturday afternoon, and had plenty of staff, and registers open to handle the volume. Also I would like to mention the store clearly had employees who seemed to be happy, friendly, and offered to help us find items in several departments of the store unprompted (we must have looked lost). Moral is clearly high and obviously a priority at this location. In the future, I would definitely choose to shop here if I were ever in...

I went to get a money order at 9:20 am . Nobody was in the money center so a cashier sent me to customer service. There was 4 people in front of me and 1 behind. 2 guys getting serviced. The CSM comes after 15 minutes of walking and talking and said, " I'm only doing returns. So 2 of the people was able to go to her. The cashier finally finished with the 2 men and took the next person. A lady walks up tells the CSM that someone was needed like she didn't know from the 2 of us that had been standing there for 25 minutes. The CSM relieved the cashier to go to the money center and told the ladies there's 2 people in front of you. So after the cashier finished with the lady in front of me. The lady sitting down leaps up like Jackie Chan in front of me. I said mam I'm next, she screams out, " I've been sitting here"!!!! I said ok but I have been standing in line. The cashier never said a word. I mean really??? She definitely knew how long I was standing there. I'm trying to not be on YouTube so I said ok just go I have things to do. She screams out, "damn right I was sitting here"!!! So I said " that's why you are single and bitter, I can't do anything to you worse than you have done to yourself"... The whole time the cashier who could've stopped everything is quiet. I'm not going back to the money center between the 1st of the month and the 15th. I'll go to elsewhere... I'm only talking about the money center and...