ENC Appliances — Local services in Morehead City

Very disappointed in the customer service of this business. I bought a dryer on Facebook marketplace from a women who had me meet her in the parking lot. The dryer was already outside when I got there. The lady said that her husband owned the place. I got the dryer home and it didn’t work. I messaged them back on Facebook and they said they’d return my money, but have since stopped responding to my messages. I called the business and they pretended to not know anything about it. I gave them a couple opportunities to correct the situation, and they have ignored me. I would not consider them for any appliances. It seems that they private sale the ones that are beyond repair and advertise them as in good working order. Poor business ethics and...

ENC appliances! I purchased a used gas dryer from them on Facebook. They were nice enough to keep it for about three weeks before I could finally pick it up. Took the dryer home hooked it up and it did not work. Called them up and they graciously accepted it back with a full refund! Explain that they do not deal with a lot of gas dryers so they did not have one to exchange it out with. Everyone was extremely nice and Customer service was absolutely wonderful! Highly recommend checking out ENC appliances in Morehead city for all your...

These folks are great... they do the right thing if you keep them in the loop and you give them the opportunity to help you. We bought a used fridge and it wasn't cooling like it should... they replaced it with one that works great. As someone who deals in used goods, I understand that it is an imperfect science at best. Before you pass judgement on anyone... let them know what is wrong and give them the chance to do the right thing. ENC will have my business...