Rent-A-Center — Local services in Morganton

Ok so I don't know if rent a center in Morganton NC is under new management or what but I have ALWAYS had amazing service when dealing with them for the past 4 years. I have bought and paid off 5 things from them. Also NEVER and I mean NEVER in the 4 years missed or been late on a payment. Went a week ago to pay off my latest item cause I've been paying over phone and I got the RUDEST costumer service. The manager rolled her eyes at us when we asked a question. U do not deserve the management position. Ive been in management and my costumers loved me cause I friendly and always smiled with them. An got to know them as a person. That's what management and being in a work place is all about not being rude and disrespectful to ur costumers. This is the reason I returned my item and no longer going through rent a center u lost a very good costumer that would had kept with u guys for many...

Dealt with this rent-a-center for years now. Just got through paying off furniture. Was interested in getting a computer and looking forward to doing business with them. As I remember, the last manager was super friendly. As of late, and dealing with the situation with the computer. The new one was rude in our 2nd day of business. Fussing at me and my wife for no reason at all. About not using the coupons that their corporation sent us but to order directly from the store. I didn’t know that, that was the case. Also extra payments after trying to apply the coupon to the store. Today I turned it back in, and all I can feel was rage and frustration with the place. I’ve never written a review and this is my first one and I can honestly say I’m disappointed with the way things went and how it...

They gave me roaches and refused to do anything about it or take responsibility. The items I ordered had to be switched as well because they had “just sold” the items from my original order. They said they had been professionally cleaned but the refrigerator vent has cat hair and dust all in it from the first day. When asked for details about the cleaning they just kept repeating that they were “professionally cleaned”. Keep in mind we’re talking about a refrigerator, a washer, and a dryer. I’ve had these for about two to three weeks. These photos are from the refrigerator. I haven’t even looked inside the...