Mr Smoke — Local services in Morgantown

Had the worst experience I have ever had at a vape store. Normally the staff are eager to help, but he was rude from the beginning we asked him a question. Also, he was unable to kindly articulate why we were considered a double sale and ended up telling us "its called a job". We were asking questions as we were confused because any other time we have went there has been no consideration of a double sale. We were confused about the lack of uniform practices so we thought we would ask. I myself have had to deny people who were 21 alcohol who did not have their ID's at a liqour store, but I would never be rude and disrespectful to a paying customer for not understanding why the store does not have a uniform policy. I have never experienced a worker screaming at me as we were leaving, nor would I ever do that to a confused customer unable to purchase our product. You would assume this person would have assured us that if we came back with the other ID he would be able to continue the sale, but he instead chose to have a continuous negative tone and demeanor throughout the experience. A grown working man who I am trying to complete a transaction with telling me "its called a job" rather than explaining further how we should go about a purchase when we did have all the means necessary baffles me. We would have gladly gone back to this shop with our other ID if the worker was even...

Honestly one of the friendliest vale stores I have been into, they are willing to help find what you are looking for. Never rude, or disrespectful, as I was reading some of the reviews, I have worked for a gas station for about 10 years, most of the stores I have been into usually have signs that inform people that such card is needed to continue the process of business. They have the we id sticker on the back of the computer that if facing the customer. Honesty doing a real good job, getting in trouble for selling to a customer who doesn’t have an id, or isn’t 21 isn’t worth it...

Went in, purchased an iced bottle of e-liquid without realizing it, went back in asking what could be done if anything (I figured a return was out of the question) and all that could be offered was 10% off. I went outside and came back in to buy ANOTHER bottle, and he charged me full price. When I asked about the offered discount I was hit with “sorry I shouldn’t have offered it anyways.” Shady business, horrible customer service, no sense of professionalism or customer care. I’ll never give money to this company as long as it exists. There are better shops in town that could...