Randy's Do It Best Hardware — Local services in Mount Jackson

Years ago my family and I were frequent flyers at Zerkels. Ronnie Z. was always enthusiastic, friendly, and generally hilarious as an added benefit! Fast forward a number of years and several houses later and we were customers of Randy at his hardware store in Timberville. Always helpful, well-stocked, and willing to take the time to do things right. Good to know that Randy's and Zerkel's can bring their successful business styles together in...

My car got damaged, and I stated I could make several trips if needed. I had to contact them several days later in regards to it. Then placed the blame on me and the lady I talked to was rude and very unprofessional. Im more bothered that no one bothered to even contact me, they just chose to ignore the situation. Just bad business to treat customers that way. Lesson learned will never...

I walked into this store looking exhausted and confused, and needed help finding a whole slew of odds and ends for a remodel I’m almost finished with. I immediately got help, and together with the store personnel found everything I needed in about a tenth of the time it would have taken had I gone to the Lowe’s in Woodstock. Thanks so much for your kindness and patience,...