Mc Millan Brothers Auction — Local services in Mount Vernon

DO NOT BUY FROM THEM. I am an experienced buyer. I have had two awful interactions with these people. First, they have taken NO precautions for coronavirus. They do not believe it's worth worrying about (I heard them say this). They are operating a business and have no signs posted and have no safety measures in place aside from a small snot guard at their check-out counter, despite that it is now the LAW to do so. All three employees I saw were not wearing masks or practicing social distancing. Furthermore, these people do not disclose what they are really selling you. When I asked why the item I spent $86 on was not disclosed as broken on the listing, they actually told me that they are so busy they do not inspect items. There was absolutely no way you could not notice that the item I bought was broken. It fell apart when he picked it up to give it to us. They also did not mention that the bench we bought collapsed. "Oh, yeah. If course it does." What? How do you not mention that in a listing? They are completely misrepresenting items by omitting info from the listings. Either they have no ethics or they are too lazy and do not care about what they sell to whom. They are also inept; when I went to pay, three times she told me my card did not work, and when I returned from my car with another one (which was parked at the other end of the lot because they give you no instructions anywhere) she said, "Oh, yeah. It went through just fine. I tried to tell you." She most certainly did not. I cannot emphasize enough what inept, unethical amatures they are. While I don't like using the term rednecks, there is really no other way to describe them. There are much better auction houses in the area....

DO NOT BUY ITEMS FROM THIS AUCTION COMPANY! THEY FALSELY ADVERTISE THEIR ITEMS! On October 7, I made a purchase to McMillan Brothers for $20.99 for an advertised aquamarine stone. Yes, I know an aquamarine is an expensive stone but that's besides the point as it was advertised as an aquamarine, not "aquamarine like". When the stone arrived, I held onto it until I could get a jeweler to validate the stone that I purchased from them. I took it to a jeweler on 11/20 and they ran 3 separate tests on the stone. Come to find out, the stone is a fake. So, therefore, this is a fraudulent sale on their part. I contacted the company and they refuse to refund my money even though the don't say anything in their auction details about not being responsible for verifying that what they are selling is as advertised, just that they don't validate the worth of the item, which is not what I'm claiming. I would like to have my money refunded. $20 may not be much to some, but things are difficult for some of us during Covid and to be fraudulently sold an item that isn't what it was advertised as is disheartening. I expect more from an American business than to...

They give almost zero description of items. Pictures are poor quality and incomplete. Especially now when you can't go view items in person, pictures are everything. You'd think they'd also have someone there to answer phones but nope. I also wouldn't recommend bidding on coins here. I've tried multiple times and every time I've had to ask for pictures of BOTH sides of coins and clear enough you can read the mint mark. I've never won because "someone" bids way above market value. I've also asked about jewelry and the response I got was "it's our best guess, we're not gemologist ". I wasn't asking them to grade the stone., just more info since as I mentioned they list next to nothing. There's just too many questionable events. Bid at...