By Design Event Decorations Inc — Local services in Mundelein

I recently had the pleasure of experiencing the impeccable services provided by Rosie and Rafael, and I must say, I am thoroughly impressed. They have consistently delivered top-notch floral arrangements that have left a lasting impression on every event I've hosted.

One of the standout features of By Design is their exquisite floral arrangements. Whether it's a bouquet, centerpiece, or decorative accents, their creativity and attention to detail shine through in every piece. The vibrant colors and meticulously chosen flowers truly add a touch of elegance and charm to any setting.

What's equally remarkable is that they offer these stunning floral arrangements at the best prices I've come across. It's a refreshing change to find a service that combines quality and affordability seamlessly. Knowing that I can rely on them for beautiful decor without breaking the bank is a huge relief.

Their ability to transform an ordinary space into a magical setting is exceptional. Birthdays, family functions, or any special occasion you can think of – they consistently hit the mark, exceeding expectations with their expertise.

I wholeheartedly recommend By Design to anyone in search of exceptional floral arrangements and event decor services. I can't speak highly enough of their work, and I look forward to many more collaborations...

I strongly disagree that a person who has a business always has to think like an owner and forgets that they also have to think like a customer! Since the other week I placed an order for my husband's birthday and we agreed that they would do it for that day that I occupy it, and a few minutes ago today it first came out that I did not have the box that I chose for the flower arrangement, then he told me that The supplier would contact me to get me the box, then he told me that they would not arrive on time and that if I wanted another one I would go to their Facebook and look at what was available then I took time out of which I don't have why I also work 6 a week 12 hours and I finally found something that I liked, I let him know and we agreed that tomorrow Thursday I would have it between 9 and 10 am, then he told me that the flower that I chose did not arrive, only part of it arrived but that it would not be the same, I asked him What other options did I have, he only gave me one option and I asked him, will he have this floor and he answers that he would no longer do it because I had an emergency and that they would close the business from tomorrow, I understand that we have emergencies and that the situation gets out of hand hands but for these things we must create a plan in case these emergencies occur and not make a bad impression with customers, because if you have already made me bad twice with this time, the other time you sold me a necklace of withered flowers With the flower that I didn't ask for and also very expensive. Yes, he apologized and I only returned a part of the money, but with all that I look bad for not checking his product, which is the flowers, before the client sees it!

¡Estoy totalmente en desacuerdo con que una persona que tiene un negocio siempre tenga que pensar como propietario y olvide que también tiene que pensar como cliente! Desde la otra semana hice un pedido para el cumpleaños de mi marido y quedamos en que lo harían para ese día que lo ocupo, y hoy hace unos minutos me salió por primera vez que no tenía la caja que elegí para el arreglo floral, luego me dijo que el proveedor se comunicaría conmigo para conseguirme la caja, luego me dijo que no llegarían a tiempo y que si quería otra iría a su Facebook y miraría lo que había disponible entonces. Me tomé un tiempo que no tengo por qué también trabajo 6 a la semana 12 horas y finalmente encontré algo que me gustó, se lo dije y quedamos en que mañana jueves lo tendría entre las 9 y las 10 am, luego me dijo que la flor que escogí no llego, solo llego una parte pero que ya no sería igual, le pregunté que otras opciones tenía, solo me dio una opción y le pregunté, ¿será? tengo este piso y me responde que ya no lo haría porque tuve una emergencia y que a partir de mañana cerrarían el negocio, entiendo que tenemos emergencias y que la situación se nos va de las manos pero para estas cosas hay que crear un plan en caso de que se presenten estas emergencias y no causar mala impresión a los clientes, porque si ya me hiciste mal dos veces con esta vez, la otra me vendiste un collar de flores marchitas con la flor que no pedí. y además muy caro. Sí, se disculpó y solo me devolvió una parte del dinero, pero con todo eso quedo mal por no revisar su producto que son las flores, antes de que el...

Hi Rosie and Team,

I wanted to take a moment to extend a heartfelt thank you to everyone involved in making my recent floral order such a wonderful experience. I ordered flowers for my two sisters, simply because I love them very much, and I was delighted by the outstanding service I received.

Living in Florida while my sisters are in Illinois, I was particularly impressed by Rosie's professionalism and timely communication. Rosie sent me a text message to let me know that the flowers were enroute and provided updates on the delivery status. This level of attention to detail made the process seamless and reassuring.

My sisters informed me that the flowers were not only beautiful but also smelled amazing. The icing on the cake was the thoughtful addition of a chocolate compartment, which my sisters absolutely loved.

I am extremely thankful for the great service and the beautiful arrangements. Your team's dedication to excellence truly made a difference, and I couldn't be happier with the outcome.

Warm...