I don’t often leave reviews online, but the great experience I had at Ron’s Mundelein Hobbies on May 21st, 2022, deserves a review. I was in the Mundelein area that Saturday morning, running some errands, and took a minute online to look for the nearest hobby store. I found Ron’s at the top of the list, read some of the history, & decided to call to see if they were open. Norm answered the phone. He was so pleasant to talk to over the phone, even though I could tell he was busy with customers in the store. That really got my respect. We stopped by an hour later, and Norm helped me pick out a traxxas r/c car for my 8 year old His prices are competitive with Amazon, etc., but what made the experience so great for me, was Norm. He takes the time to answer all your questions, knows his craft very well, and it was really nice to physically see/handle the product in person, rather than seeing just a picture online. Norm took care of us from start to finish. He made the experience of buying a quality r/c car enjoyable because he cares. He made a customer for life that day. Thanks again Norm. Needless to say, my son loves the short...
Read moreThey are always super nice and the kids love that place. It’s an experience you will not find ordering online. I like to support local businesses but they make it super easy to do so. 1st time I walked in a few years back guy stopped everything to show my then 3 year old how the trains worked. Last time I was there (yesterday)with my now almost 5 and almost 4 year old and the guy stopped everything to help us select a rocket kit that would have everything needed to launch. Helpful tips and all. Kids loved the rocket and we will be getting another when they open Tuesday (I misjudged the wind and it’s now stuck in the tree). Little dudes were so happy counting down and then recovery of rocket. My point is you will not find that type of experience online. Your another number there where at Ron’s these people actually care. Rare and much needed quality these days. Thank you for the assistance.
PS been there a few times without the boys and service is...
Read moreMe & my buddy always drive passed this place and never walk in until finally on day we did go inside and the women working there was so nice. We ask questions about the model cars and she knew what she was talking about also I was interested in buying a drone, that's when a younger gentleman came to assist me with any questions I had. Very helpful! Let's just say I walked in without the intention of buying anything and ended up leaving with a $600 drone which is awesome because other retailers are asking so much more for the bigger drones. I will definitely recommend this place to anyone they have multiple items and also less expensive smaller drones. Awesome place and...
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