Would of given no star rating. I'm assuming it was nina herself that i spoke too. Was looking for a simple wedding band to wear daily instead of my nice band. She showed me two solid gold options. I questioned her on one of them being lighter than the other one. She became really condescending and rude explaining that both where solid gold, it was just thinner than the other one. I realized it was true and acknowledged it. She then handed me the ring with an attitude. At that point, I was not interested doing business. My wife later went back and asked her what that was all about. She(Nina) apologized saying something got her upset earlier and that she would apologize personally to me when she saw me. I passed few times trying to see her, but she wasn't there. She lost a $950 sale on...
Read moreWas passing through when my watch battery died. Nina took care of my Movado in record time and for a fraction of the cost it usually does. A day later my pearls broke and she restrung them— again for a fraction of the cost. She did a fantastic job. Professional and personable. So grateful this happened when I was traveling by Nina's! It's been a month and wanted to update— I had a gold chain that broke and wanted someone I trusted to look at it. I mailed it to Nina and she fixed it in a flash then shipped it back to me and refused to take any money either for postage or repair, as she said it was so simple. WOW! Amazing customer service. So grateful, and the chain is as good as new. Wish I could tell everyone about how personable and customer...
Read moreNina was very helpful and knowledgeable not to mention very patient with us. She has alot to look at in her glass cases from sterling silver to gold to precious stones. Quality necklaces, pendants, rings, watches, crosses. We happen to stop on our way to the airport. Glad we did. Quality pieces and she knows what she is selling! The store, to me, wasn't like a typical jewelry box store frontage so we almost didn't go in but once we got to her booth you could see the quality of her pieces. Worth a trip there of...
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