Janel's Flowers + Buttercup Bakery — Local services in Natchez

I worked with Charlotte by phone. I was calling from St. Louis, Mo to order a birthday gift for my mother in law who lives in Natchez, MS. I don’t know much about plants or flowers, but Charlotte was very helpful and patient with me. She didn’t make me feel dumb, she didn’t make me feel like I was annoying her. I wish the business had a website that could be used to look up plants and arrangements so that you can place your order a bit simpler by phone, but other than that, I truly appreciated the service. My mother-in-law loves her plant and the chocolate covered strawberries! Thank...

Ordered a cake for a birthday was to be ready at 4pm at 530 not ready, I sent my nephew to pick up at 345 .I called in to find out what was going on and the rude little punk who answered the phone was rude and mean when I asked to speak to a manager he said they were busy and to take my biz elsewhere. We will from now on and we will make sure everyone we know, knows how horrible your service is and how you disrespect your customers . Shocked after hearing how great y’all are. People there are several bakeries in Natchez shop there they appreciate your business this...

Very disappointed. The cake was for my daughter’s 24th birthday. I cut a couple of pieces for work the next day and there was the piece of hair. I called to see how they would handle it and the guy told me since we had the cake for 2 days there was nothing they could do. I told him I would make sure everyone that I know would know this. He insinuated that he was our hair. I made sure that he knew it wasn’t our kind of hair. Never again from Janel’s Buttercup Bakery...