O'Reilly Auto Parts — Local services in Navasota

Possibly the best customer service I have ever encountered! Aaron is the best. This location, and O'Reilley's as a whole, treats you right and makes you feel like a human being.

My brother and I were driving back to College Station on Easter Sunday. Around 9:00pm and about 20 minutes out from Navasota, our alternator failed. We couldn't make it all the way to College Station, so we stopped here to buy an alternator.

We were prepared to stay the night, but Aaron-one of the employees-offered to stay AFTER his shift ended to help us change the alternator! After he finished his shift, on his own time, he stayed after-hours and brought his tools over from his house to help fix the alternator. He was super friendly, super helpful, and fixed the alternator in no time at all. About two hours later, we were on the road again.

I don't think any other store has employees that will stay after hours on Easter Sunday to help two random, stranded guys. I highly, highly recommend O'Reilly's and I highly, highly...

Great support and customer service. My husband went the day before, and I went the next 2 days with purchases. Turned in 3 batteries, I wish I knew ahead of time (reason for my 3rd visit) they wouldn't offer cash back on mower/tractor batteries. Embarrassed, turned 3 in anyway, but next time will recycle in Conroe at large metal recycling ♻️ center, on East side of Conroe off 105W. They DO offer cash for all batteries, including motorcycle, tractor, and lawnmower batteries. So turning them in here cost me learning lesson and cash via not recycling in Conroe. But still love and support this location. Always friendly and offers Veterans discount...

I would like to express my thanks to Jonathan, an employee at O'Reilly Auto Parts in Navasota. Upon relocating from Delaware to Texas, I needed assistance with putting a license plate frame on the front of my truck for my new Texas plates. This employee actually stood out in the pouring rain and was showing different areas of where I could place the plates, while instructing me to stay inside and dry while I decided where I wanted while he showed me. I hope the store employees happen to see this and thank him for me, as when I am in the area he is never working. Above and beyond service from...