I faced the heart-wrenching task of organizing a burial service for a beloved family member, I found an unexpected source of solace and support in the team at Mount Olivet. Their incredible kindness and professionalism throughout the process were a beacon of light during such a dark time.
Every interaction with the staff at Mount Olivet was marked by gentle courtesy and deep empathy. They approached our needs with a tender understanding, ready to answer questions, offer guidance, or simply listen whenever we needed. Their commitment to service was not just efficient—it was infused with a heartfelt desire to ease our burden, making us feel as though we were part of their family.
The burial service itself was a beautiful farewell, conducted with a profound respect and a delicate touch that honored the memory of our loved one in a truly special way. Every detail was handled with care, ensuring that the service was not only seamless but also deeply meaningful.
The grounds of Mount Olivet provided a tranquil and dignified setting for our goodbye, reflecting the serene and compassionate spirit with which they approached every aspect of their work. The solemnity and grace of the ceremony were a comforting reminder of the reverence they hold for the moments that matter most.
I am deeply grateful to Mount Olivet for their exceptional care and support. Recommending them to others comes with the highest regard and deepest personal appreciation. In a time of profound sorrow, they were our steadfast comforters and gentle guides, helping us navigate our grief with compassion...
Read moreWhile visiting the City of New Orleans, we stopped by Mt. Olivet to take care of some business and to visit our family grave site. We had the pleasure of meeting the General Manager, Albert Delaney, who found it not robbery to escort us personally to their new office which we could not locate (the old office building had been torn down while the site was being renovated). He could have easily given us directions or had a staff walk us over but he added that personal touch by escorting us himself. That let us know that he knew the importance of providing excellent customer service. It didn’t stop there, after interacting with the front desk, Paula McFarland, continued to provide that same type of “excellent customer service” that we experienced from the GM. I would tell anyone who needs this type of service if you don’t go to Mt. Olivet, where not only do they show you that your business is greatly appreciated, extend compassionate and caring service, and treat you as though you are part of their family, you are missing out. Thanks Mr. Delaney and Ms. McFarland, you two...
Read moreFor over a year I have been waiting for the staff to place the headstone I ordered in July 2023 on my Grandmother's graveside in Mount Oli et cemetery. I have talked to numerous persons, made numerous complaints, had numerous promises made that the headstone would e placed and to date they do not even know where the headstone is. It is unbelievable that they are so incompetence that they cannot fulfill their obligations but I am out of pocket almost $2000 dollars. Even worse I have been told they are the only persons I can go through to have this done! It ia a shame that they are allowed to cause the type of anguish they are causing me when in good faith I came to them to handle this sensitive matter and they dropped the ball...
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