Yvonne LaFleur — Local services in New Orleans

I went to Yvonne LaFleur to look for a wedding dressy and had one of the most horrible and hurtful experiences of my entire life. First off, when I made my appointment I made sure to tell the person I spoke to at the store that I was 4 months pregnant just so there wouldn't be any confusion. Then I had to wait around to figure out who was going to be helping me finally a lady came to help me and had to excuse herself from my appointment more than twice to do other things. What was the point of making an appointment? We walked around the store looking at dresses and the saleslady kept remarking the size of every single dress I was interested in. The first thing she did was show me the dresses that DEFINITELY wouldn't fit me and while I agreed that they looked like dresses for tall thin girls, they weren't in the styleI showed her so I don't even know why it was brought up besides to shame and embarrass me. She looked skeptical at everything I touched and constantly reminded me of "the size" of each dress. She picked up a size 20 dress and 2 other dresses I liked from the front of the shop. She grabbed NONE of the ones I said I liked from the back. The first dress I put on was the size 20 dress which even at 4 months pregnant seemed to swallow me. She came over and had to pin it to make it fit me. While it was gorgeous, it still felt big my dad even remarked that it looked big. She CORRECTED HIM pointed to my waist and said "this dress is actually too tight" and that I would have to order the size 20. I can assure you IT WAS NOT tight in the least, in fact I had to pull a sash down from the wall and put it around me just to give myself a waist line. She then looked in the dressing room and said "Ok have we tried on all the dresses?" I looked at her in amazement and said "this is the first dress I've put on." My aunt even made a comment to her asking her if she was having a long day. We get into the dressing room where she unpinned me we go to try on one of the other 2 dresses she brought in and she told me that neither would fit me and Id just have to put my arms through them and pretend. WAIT WHAT? SO does this store expect me to buy something that I can't even put on my body to even imagine how it would fit? Even if I put it on and can't zip it? Am I not allowed to try on their precious dresses in fear that my fatness would rip them? Why is it that every other bridal salon I went to let me put on the dress and even if it didn't fit my attendant would follow me out holding the dress so that I could get an idea, at least, of what the dress looks like? I was appalled and offended and literally in disbelief. I told her that I was absolutely not just putting my arm through dresses that cost THOUSANDS of dollars in hopes that they would order one that would, hopefully, fit me. I felt absolutely wretched, I was so hurt, and still couldn't believe that a store who charges so much wouldn't have sizes on the rack that accommodate someone larger than a size 12 which in real life is a size 8. So if you're plus size don't expect to find anything at this store. The saleslady excused herself from helping me and did start a fitting room for the skinny girls who were buying informal wedding dresses and who did NOT have an appointment. She also pointed out EVERY SINGLE sale dress in the store. Since they knew ahead of time that I was pregnant did they just assume I was poor as well and didn't care to have my business or not hence the deplorable service? In the end, they lost because there was actually no budget for my wedding dress and I bought a beautiful expensive one elsewhere. I will NEVER step foot into Yvonne LaFleur again especially when I'm back at my...

Yvonne LaFleur is by far the best experience I have ever had buying a formal. After spending all day in several other wedding and formal shops in New Orleans. I almost gave up. A lady in the last boutique encouraged me to go to Yvonne’s. I walked in with great hesitation. It was apparent the minute she new what I was looking for she had unbelievable experience and a keen insight to what I should try on first. I did as she said and still wanted to try on others and after doing so.......I 100% new her first pick for me was the dress I felt best in. ♥️ Thank you so much Yvonne, Bobby, Kelly and Helen for you 1st class help and making my experience with you so wonderful! I highly recommend any person that is hard to fit or needs the perfect dress to shop with you.

With Great Appreciation Brenda and Elvin Fontenot

Mrs. Yvonne, I wanted to let you know my dress was perfect. Thank you so much for being so accommodating. You and your staff truly have been 5 star from the beginning to the end of this process. I’m sorry I could not make it back for my fitting after alterations. Time just got away from me and I was going in many directions. Thank you so much for your efficiency in mailing my dress to me. Even though I received my dress a week before the ball, I did not try it on until the morning of the ball. The night before was rehearsal and I was given the choice to wear the cape or not wear it. My reply to that was, “ well I haven’t tried my dress on after alterations so, if it does not fit I will wear the cape. If it does fit then no cape”. I am proud to say I did not need the cape. The dress “you” chose for me was 100% perfect. Everyone for young to older highly complimented my dress. Our priest came up to me and said, “I had to come tell you, that is the most beautiful Queen dress I have ever seen. It is absolutely beautiful, where did you get it” ♥️ I also wanted to tell you how impressed I was with your seamstress. Her expertise was evident as I watched her trim the several layers of dress with me in it. As I watched in amazement all layers trimmed were the exact same width and straighter then many I’ve seen cut a dress on a table. Not to mention I showed her where the bodice and waist need to be taken in and without the second fitting......IT WAS PERFECT!!! I will be needing a dress for next year and I will definitely be in early in need of the expertise from you and your staff. . ♥️♥️♥️

Forever...

If I could give less than one star, I would. The woman that owns this place is very unprofessional. We went there to choose my bridesmaids dresses and a sales associate helped us, and she was very nice, so I scheduled an appointment to come in to try on for wedding dresses.

Now, let me preface this by saying that I'm 5'2" and around a size 12 at Belk, Dillard's, Davids Bridal, and most other retail stores. In wedding dresses I size about an 18 due to my bust (36 G) and my butt (very large for my size). I told the lady that I wanted to at least try on because at other places I could try on a 12-14 unzipped and it wouldn't go over my hips but I could see what it would look like. I gave her my budget and we started walking around and looking at dresses. I asked prices and she would tell me, and they'd be within my range but she wouldn't even pull them if they weren't a size 20. My maid of honor and I had to ask repeatedly for her to pull dresses. Well, finally we get some for me to try on, and she insists on being the one to come in the changing room with me. We put a size 20 over my head and it's form fitted to the hips and goes on fine until we get to the hips, and there's tulle and everything else wadded up under the dress. She refuses to pull it out and pull the dress down. She said it was too small and that I didn't even need to try the rest of the dresses, and that the style dress I wanted wasn't right for me. I asked her what type girls she usually put in those dresses and she said oh, ones that don't flare out at the hips. And I said oh, so you're telling me this isn't a "style" thing, but a weight thing? And she was said she just wouldn't put me in that type of dress. She wasn't apologetic or anything. We left and swore we'd never come back. DON'T go here. This isn't the first horror story I've heard sense...