AAA QUALITY AUTO PARTS — Local services in Newark

I contacted the seller to see when my purchase will be shipped. The seller then notified me that the items I purchased were designated for local pickup only. I then preceded to notify the seller that when I purchased the items I was also given the option of free delivery and was asked to include my shipping information. I requested for the seller to cancel my purchase and to please refund my money seeing that I live in Alabama which is more than 800+ miles from the sellers location in New Jersey and I will not be able to locally pick up the products that I purchased. I have not heard back from the seller at all. No response from the seller at all. The seller has ignored every email and request that I've sent them and asked them concerning the return and refund of the items I purchased. It seems like the seller is determined to keep my money ($94+) that I spent and the products I purchased. Talk about Terrible customer service. I will be reporting this seller to the proper authorities and begin to take the necessary steps needed to get my money back. Beware of this seller if you're purchasing anything from them online. Not to mention I purchased the items through eBay and when I called them about the situation then did absolutely nothing about it even though their advertising that all refunds are granted. That's the first thing you see when you pull up their website. That's false advertising. Don't fall for it. Because when u call them they have the perfect excuse to why they can't help u get your money back. Once again their FALSE...

This place was ridiculous. Please go to Leesville, American, LACEY, BOBS, astor,Ace,giant,Newark motors etc I've been a mechanic for a short amount of time. But been around the the automotive industries for years. They are manipulative and disgusting at how they do business. They feel as if there way is the only way. I understand there are others who take advantage of business but this time I feel like I was taken advantage I had to make peace because it was such infuriating to deal with them. I never thought any business would be this negligent of their customers. This is an inappropriate way to do business. I wash my hands of this establishment never again will I go here. They feel like no one makes errors. Because they are so perfect. I wish more pple would read this but obviously I would be naive if I thought that. I hope the money I lost will be the last dollars they have in their pocket when they have to file...

Couldn’t give no stars so I had to put one but the guy on the phone Brian is so rude after the professional guy Eddie and me spoke about a part I drive all the way from Long Island to get it I’m half way there and call to just to be told to go f myself on the part that I ordered 4 days ago cause he didn’t get it out on time it’s the easiest part to take off a car no screws just pops on and off i can literally not believe how rude the gentleman Brian was !!!! Eddie really needs to fire that guy it’s making you guys look bad !!!** Miguel and Eddie fixed the situation on the spot I got all the parts I needed and some thank...