Fine Things Reclaimed — Local services in Newton

I ordered a flower arrangement that cost over $100 for my wife's birthday and what we received was a bouquet of ditch flowers. The arrangement for pink lilies advertised on their website arrived with mostly carnations, filler baby's breath, a few bruised roses, and mostly bruised/unopened lilies. Attempted to contact the store 3 times each call resulting in a hang up as soon as I said "Hi I am calling in-regards to a flower purchase I recently made". If you need flowers call a chain nursery and don't waste your money unless you want a arrangement of the flowers that couldn't be sold in their store...

I ordered a dozen roses to be delivered to a friend that afternoon. I was assured they could deliver (short notice), and when I asked, was given some great suggestions on what she could do with an arrangement. She is the professional, so let her do her thing; right? Very courteous, very caring. My friend was SO impressed with the arrangement! She sent a photo, and it WAS impressive! I try hard to support local businesses, rather than the Hy-Vee's, etc, and these folks rocked. Their prices were more than competitive, very knowledgeable and friendly staff! VERY impressed! 5 stars...

Friendly service and same-day delivery was nice, but when I called I asked for an arrangement in a gold or white vessel, and I wanted blush pink, white, ivory, and sage green in the arrangement. I was super disappointed when my friend sent me a photo of the arrangement that was sent to her. It wasn’t anywhere NEAR what I asked for. Apart from the gold vase which was lovely, they really missed the mark on this one. I would not order from them again sight-unseen.

I asked for blush pink and white, I got yellow, burgundy, bubble-gum pink, and bright...