Norman's Hallmark Shop — Local services in Newtown Township

The employees always make a rude remark to customers who enter the store. For every good employee, there is another woman in there who is rude to people looking at the merchandise. I asked about a holiday ornament that wasn't labeled that it was sold out the other day. The boxes weren't in the correctly labeled spots on the shelf, so I wanted to check if they were somewhere else. The older woman working snapped at me that it was out and to stop moving the boxes around on the shelf, as she moved into my space to fix the boxes. I didn't move anything, the boxes were already a mess - which is WHY I asked. I will never go back to this store and will drive to the store in Broomall if I need overpriced gifts. For cards, Rite Aid and CVS will be...

So very happy this year to celebrate shopping once again for my favorite Hallmark items. The store is full of product, the associates are so helpful. The manager Anita goes above and beyond to assure her customers receive the best possible service looking for cards or the perfect gift. I worked in a Hallmark store in Palm Beach Gardens Florida for almost 10 years and I have to say it's so nice to feel at home here in this...

The ladies are generally very nice. Today it was like I upset the lady because I handed her my coupon after she totaled my purchases. It took another sales associate to help her figure out to delete the sale and just redo. No smiles from these two after they got done with me!!! I use to work retail. It's a common transaction. Not a difficult thing to do. Sorry ladies... hope your day...