Terrible customer service. Was told twice that they are working on an appraisal for me on a pendant that they did over 1000$ of work on. Just to be told weeks later that it never got done and they are refusing to work with me. According to owner asking about how the wholesaler prices work for the bail I bought was a personal attack on her and the business. No other jewelers have treated me that way when asking questions trying to understand pricing. I’m confused on why they would tell me multiple times even after the conversation about prices that I can expect the appraisal to be done. Just to find out later they don’t want me as a customer. When I asked why they don’t want to do the services they promised I was told they didn’t like the price I told them I bought it at auction and i got it too cheap so they think I wouldn’t be satisfied with the appraisal. Tell me, does that make any logical sense. When trying to have a respectful conversation the owner kept saying “oh my god” and sighing then laughing at me. Wish I could go back in time and get my money back so I can give it to someone professional. Please beware of this place. The...
Read moreIt's the best place for jewelry and also to get ears pierced. Took my daughter to get her ears pierced, and had such a wonderful experience! Everyone there is incredibly sweet, and helpful. Ear piercing is free; just required to purchase a pair of earrings (good ones with either titanium or gold posts) most earrings are around $49. Quick, easy, and no worries. Highly...
Read moreI broke the chain on my diamond pendant. I received this pendant for Mother's Day, so it was very special to me. My husband found this jewelry store and took it in for repair. The work was impeccable. You would never have known anything was done with the chain. These people are that good. Looks like we have found our new...
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