I came to write a review because this is now the SECOND time that the pharmacist at Live smart (Dr. Quinee Patel) has saved my boyfriend and I HUNDREDS of dollars. First, I was charged over $300 for an eye drop at CVS bc apparently his insurance refused to cover it. He needed it, so we paid the charge, and then of course Murphy's law happened and he lost the bottle (-_-). I requested a refill at my local pharmacy (Live Smart). Can you imagine my surprise when she rang us up for just his $15 copay? AND called the CVS pharmacy to make someone rebill the previous order to confirm that they should never have charged us so much. Guess who got a nice chunk refunded to their credit card? hint: WE DID lol
This week he went to fill another eye drop at Duane Reade and the pharmacist there said it would be $150 (again with some story about his insurance refusing to cover it). I called Live Smart out of curiosity. Not only did she confirm that the price should only be $40, she got a coupon from the eye doctor next door that dropped his copay cost to $25.00, and offered to deliver the medication too.
Fool me once, shame on you. Fool me twice, shame on me. I won't be fooled by a major chain pharmacy employees again and I hope you won't be either. Buy local and support a company whose employees are actually giving great customer service back to...
Read moreWonderful! Thanks so much Dr. Quinee for helping me figure out the medications for my father. I never would have identified that he was taking two medications that counter acted each other as the doctor never updated all of his prescriptions. You really went the extra mile by calling the doctors office for us and getting it all figured out. Walgreens filled all the prescriptions and said nothing about it leaving us really confused and never answered our questions which is why I left and searched for somewhere new. They looked at me like I had 10 heads when I asked them to call the doctors office and said that they don’t have time for that. I’m so glad I found Live...
Read moreI had a remarkable experience with MyCare Pharmacy, solely over the phone, yet it left a lasting impression, all because of Shavani, the pharmacist. Her warmth and expertise were evident from the start. She meticulously guided us through medication options and went out of her way to find coupons, easing the financial strain.
Although we ended up getting our medication elsewhere due to the urgency, Shavani's exceptional service has made us loyal to MyCare Pharmacy. I highly recommend them for their unparalleled customer care, especially if you're in the area. Shavani's dedication is a rare find in today's...
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