Purchased a sofa and loveseat from this store and the entire experience exceeded expectations. From the young lady who helped us out to the two gentlemen that delivered our set all aspects I look for as a consumer were exceeded. Price, customer service and satisfaction and promptness of delivery couldn't have been any better than they were and I will be looking to this store first for all future furniture needs. Saw a number of negative reviews here and I figured I would share our experience as most of the negative reviews are from years ago and I wanted to post a recent experience. I , being in the customer service industry myself am VERY picky about where I shop and they checked all the boxes...
Read moreHorrible. The customer service is terrible. I had to drive across town to this location because the location on nellis is closing supposedly BUT doesn't have a sign posted. Anyways I had to drive across town to another location because nellis Didn't have an item that there advertising as a" special." No discount given or consideration for My time spent and money! Then they didn't even want to help me loaded it... they ended up doing it but with attitude. I'll NEVER come here again and recommend other's to spend your...
Read moreBought a beautiful twin bed for my 5 yr old daughter for her birthday... Two months later the legs of the bed have fallen off..not repairable... Spent over 300 for the bed...i got a warrenty if there is such a thing but i doubt it after ready these comments....i really hope 344 to be exact hasnt gone to waist...and I hope the other stores honor purches from the Nellis location that is now...
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