Family Dollar — Local services in North Township

I'm a regular customer of family dollar, I'm a mother of 5, I'm a wife and experienced customer service rep, I was in the store at 3434 169th st Hammond in, I had just gotten to the registar pulling my items out of the buggy when another employee named kris walked into me and my husband and asked were we planing to pay for all the items in the cart, as it seems some where not put on the counter yet because of the space, her energy said that she was implying that we were gonna take the items with out purchase, before we were even done ringing all the items in the cart, I asked for a supervisor her name is Michelle I spoke with her and she assured me that the employee kris meant any harm, that family dollar employees stick together and help each other, I was embarrassed and really disturbed by both of their actions, but expected more from a manager. I'm a regular at this location specifically because I'm a few blocks away. I don't feel the need to shop with this location anymore, I feel as tho the situation wasn't handled properly and was embarrassed to go through with my 127$ purchase. I felt minipulated...

If I could give it less than 1 star I would. Hessville used to be a nice place to live with good people who realize it may not be a glamorous job, but that doesn't mean you take it out on the customer. Between the stocker talking on his headphones and the lack of assistance I received when trying to ask a question. This place had 0 customer service skills. On top of that they seemed mad and told me I could not use my coupons from the app. I guess it was just too much work for them. Why even make an app if all your employees are gonna say I can't use them? Never going back. Me my family and my friends will just drive the extra few miles to go to a place that has some...

I went to this location and saw that they had a sale on Pepsi products at the store for buy two get one free. When I put the item in the cart and went to pay for it the special didn’t show up. I got the manager who told me the Dole lemonade was not a Pepsi product until I showed her on the internet. She then told me that the coupon was on the website and I had to clip it. After a total of 30 minutes another worker looked and saw that the advertisement in the store was over a week old. No one offered an apology nor honored what was still on display. I wrote a email and received no reply....