Cooper's Corner — Local services in Northampton

I like Cooper's a lot. They feel like a 'town center' of sorts in lovely Florence. The people who work the counters are, for the most part, super nice. They have a good variety of things and, as you can expect in a smaller village-central store, it's a little more expensive on certain things. (and to be fair, cheaper on some things) But you don't mind paying it because this store brings a lot. They have a lot of local offerings, (although I wish I could get coffee from Elbow Room there) and just a good variety of day-to-day stuff as well as some fresh fruits and vegetables and interesting little things for that exploring personality to try... a great outdoor area to sit and eat, complete with a nice fountain. Do I have any complaints ? Yeah. One. The deli is really slow. Honestly, pretty much every deli I go to a slow, but with the lunch hour rush, it's agonizing to feel the minutes of your precious lunch time tick away. They offer these great sandwiches at a good price and they're really popular. But I'm not the only one who has said to themselves, or others, "I just can't wait here any longer " and then go for something else. If there was just a little bit more hustle and/or a little more advanced preparation - and I understand these things are supposed to be served fresh- I think this could be helped. The food is great and they're even open for a while on...

I was just at Cooper's Corner about to purchase a 4-pack of Fever Tree Ginger-ale with my EBT card when I overhear the elderly lady clerk day to a customer "if you don't know what EBT is then you don't have it. it's free money from the government" which, by her, denotes poverty and people taking "free" from taxpayers. I calmly said "Ma'am it's not free..." she cut me off and gave me a warning tone "because I pay for it,". I put my 4-pack down amd whispered with head won "I'm sorry I have EBT."

When I just tried yo call to speak to the manager the lady picked up and just kept cutting me off saying "stop yelling or ill hang up" (which she did). This triggered a shameful feeling for being there and brought me to tears in public.... I don't understand why I am less of a customer- even human- because I am a widow with an EBT card.

Cooper's lost a customer and I don't even...

I love most of the staff. I had a very difficult time with one of the younger girls with a " know it all attitude!" She was rude, and her way practically ruined my visit. However, that is difficult with the outdoor atmosphere in the outdoor atmosphere. In this store, I tend to prefer the older staff. There are some wonderful younger staff as well,I will DEFINITELY SAY AWESOME EVEèN! JUST not the girl I got that day. I'd just come from a BAD NEWS Dr.'s appointment! 😔 I'm disabled and rarely get out these days... so myself and daughter make an afternoon of it. It's just across from my doctor's office. It's lovely to sit and eat (one of the delicious sandwiches, salads,

There's...