Drove an hour away because they had said they new sealed product in stock, when I got there I should’ve inquire about the price because I wouldn’t have even bothered coming, if you want to pay 125% Pokémon center pricing for product still in stock on the website then this is your place. Extremely disappointed upon arrival and the employees were so busy scrolling on their computers to answer any of my questions about raw cards or other product than what I had originally called for. I would suggest not wasting your time to ultimately be disappointed with their service or prices.
Response to owner: I also remember the interaction we shared, and when walking in I had greeted the employee sitting on the computer and received no response. Clearly you hadn’t heard me because you were too preoccupied. I understand you aren’t pokemoncenter but you are an authorized dealer which means you don’t even pay the msrp on the website for product. And that also means you should be able to match that price. Sorry for assuming something that is pretty much standard in every TCG shop I have been too. Don’t worry though I will not be spending a single cent with your store. As a matter of fact, I also clearly remember you yelling you take no sealed product when offered an extremely rare and sought after box. Thank you for your reply and...
Read moreCame here excited and left disappointed, charging 150% of TCG pricing or any other card shop and both employees where extremely rude and absolutely no help, I tried to spend money and inquire on products and got zero help or answers on anything I asked about they would rather sit around and ignore you than make money and it’s honestly sad this is the worst experience at a card shop I’ve had in the state of Michigan and I’ve been to almost all of them I would recommend everyone to avoid this place unless you wanna be taken advantage of or disappointed. I wanna support everyone but honestly they need to do better. You said you answered my questions but you just sat there on your computer ignoring me I had to ask the same question three times to even get a response coming from a business owner that’s horrible business you need to learn to respect your customers which you don’t. Good luck staying in business treating people this poorly you seem mad about the review because you lack social skills yourself I was nothing but respectful while you on the other hand acted belligerent and immature. Again this review was for criticism to do better not to be rude you need to learn how to communicate in a respectful manor and not hide behind your computer scared to look a customer in the face, your loss you missed out on a...
Read moreThe Loot Card Shop is a haven for enthusiasts of Magic: The Gathering and Warhammer; offering a diverse range of products for these popular hobbies and many more. What sets this shop apart is not only its extensive selection but also the exceptional knowledge and friendliness of its staff. Whether you're a seasoned collector or a newcomer, the staff's expertise adds a valuable dimension to the shopping experience, creating an environment where customers feel supported and informed. The Loot Card Shop stands out as a go-to destination for Magic and Warhammer enthusiasts, combining a welcoming atmosphere with a passion for quality products. They have great, comfy spaces where customers can come together and play Magic and...
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