Quality Appliance — Local services in Northfield

If I could give this company 0 stars, I would. Absolutely shameful service from the sales staff/owner. The staff was very rude almost immediately from when we entered the store. Most of their appliances we not priced and the sales woman immediately tried to up sell us. The company was having a sale which was advertised in the newspaper, but this was not advertised in the store. When my wife brought this up, the sales woman made a rude gesture, but reluctantly honored the price. Seriously! I will NEVER give this company nor it's other locations ANY of my business. People who run companies this poorly don't...

Really Happy with all my purchases from Quality Appliance. We had an issue with our ice maker making huge blocks of ice and Ryan came over within a day or two and checked out the issue, gave me a realistic timeline for the parts to come in. A few weeks later he called and stopped over to my house with the new part and also threw in a new ice maker because of the delay getting the parts "which he was honest about upfront that they might take a few weeks to get" and everything is working great again! It does pay...

We live in Cannon Falls and our refigerator went out in Mid-July. My husband went to Quality Appliance and found a refrigerator that would fit our space. Although they had a lot of deliveries on tap they told him they would work to be able to get ours delivered as soon as possible and we had it the same day! Delivered and installed with some good information for us as to what might have caused our existing refigerator to quit working. And they took the old refigerator. Truly an...