Anna's Pet Grooming — Local services in Norwalk

Today was an uncalled for experience. i had took my dog in around 1pm for grooming and a haircut i was told it wasn't a busy day so around 4pm I had called to see if my dog was ready for me to pick him up. The lady on the other side of the phone told me to hold on and i did, she had me on hold for 4-5 minutes looking for my dog i could hear someone telling her they had worked on Clyde yesterday, but i told her i took in Clyde in at 1pm today not yesterday i asked her whats going on and she said it takes time, i reply 3hours thats not right whats going on that you can't find my dog, i asked to speak to the owner and she said it was her (Anna) she was very rude with me she said i didn't understand when i dropped him off that it was going to take long,i told her i had called before i brought him in and talk to someone else, and i was given wrong info that was not right!!! so ms Anna got all mad and started yelling over the phone telling me whats the problem as i was telling her she kept on yelling i had her on speaker where family members heard, so MS??? Anna started again yelling at me telling me her workers haven't worked on Clyde to come pick him up and hung up on me, so i did when i got their she was in the front desk i told her who i was, Patricia, how weird she asked what i wanted i told her i just talked to you, Again she said, so what? what do you want?. 'I came for my dog" Anna said well he's wet i told her its okay i'll take him wet, u told me to pick him up and you hung up on me, and you were very very very rude and told me that u haven't worked on him. Thats why i"m here.she was still being rude and kept telling me he was wet, so i told her 3times id take him as is , then Anna decided on her own not to give him to me. I ask a customer to borrow his phone , since i didn't have mine on me, she stormed in and told the customer not to lend it to me , yelling at him scaring him , what a wuss, he denied me. A nice guy outside lent me his phone, so i called the sheriff department and he came over and settled it , i gave her 25$ even after the SHITTY service in order to get my dog back !p.s. its so sad , this is my nieces dog i am taking care of , this was a surprise !! I got home to a hostel message from ana threatening me that if i SLANDER her in any way she has my address , full name, and she knows where i live and shell take me to court cause i cheated her out of "40$" the dog is 10-15 pounds! Could you believe this lady , she is cooo cooo for coco puffs! i strongly recommend NOBODY, since this is going up i know i will hear from her slandering me. Breathe ANA, enjoy your comments! Nasty ass service thanks for nothing i could've trimmed my dog at home , well my nieces! What a waste of my damn time! Watch it people she's not all there ,ENJOY p.s i dare you to call me ana ps..all the google users that don't have name its MS?????ANNA righting her reviews, crazy crazy o-lady becareful she calls people at home, to harassed...ohhhhh my lord i just read some comments in YELP SUPPORTS ANIMAL ABUSE and guess who's on it ANNA'S GROOMING as it says Norwalk pet store of course (Anna's Grooming) 2nd time in two years RAIDED!!!!!! what the F## Also ANNA has operated under many names ANNA BERARDINI,ANNA BERADINI,ANNABERNADINI,ANNA GABRIEL,ANNA'S PET GROOMING,NORWALK PET GROOMING,CALIFORNIA COCKAPOOS,COCKAPOO CONNECTIONS,MALTIPOOS AND MOREBE WARE, SELLS SICK ANIMALS (YELP SUPPORTS ANIMAL ABUSE) LOOK INTO IT!! HI, ANNA YOU...

I recently took my furry friend to Anna's Pet Grooming, and I must say, I am beyond impressed with their outstanding service. Anna and her team did a brilliant job grooming my dog and exceeded my expectations.

From the moment we walked in, we were greeted with a warm welcome and a friendly atmosphere. The staffs professionalism and genuine love for animals were evident right away. They took the time to listen attentively to my requirements and made note of any specific instructions I had regarding my dog's haircut.

The grooming process itself was exceptional. Their attention to detail was truly remarkable, ensuring that my dog's coat looked not only clean but also stylishly groomed. Their gentle approach and expertise gave me peace of mind as my dog was in extremely capable hands.

When I picked up my dog, I was blown away by the excellent results. He looked absolutely fantastic! His fur was neatly trimmed, and he seemed so content and happy. Not only did they give my pet an excellent haircut, but she also expertly attended to his nails, ears, and overall cleanliness.

What impressed me most was the personalized care my dog received. They took the time to understand his individual needs and disposition. They made sure he was comfortable throughout the entire grooming process, which speaks volumes about her dedication and love for animals.

I wholeheartedly recommend Anna's Pet Grooming to every pet owner out there. Their professionalism, attention to detail, and genuine care for pets make them stand out from the rest. Their expertise and the fabulous results they deliver are truly remarkable.

Thank you for your exceptional service! You have earned my trust, and I will definitely be bringing my dog back for future grooming needs. Keep up the fantastic work!

Highly...

You know, it's bad when you pick up. You're dog and as soon as they get home, they run underneath the bed and start crying. And they won't come out because there scared, so you got to question yourself what happened When I took her to the groomers? What did they do to my puppy?, For her to behave and act like this??? it took her about a good month For her to become herself again. So with all that being said that place needs to be shut down, it is a horrible, horrible place, like I don't know why it's still open and how is it that I'm seeing 5 stars and how great this place is and how wonderful it is??. I don't understand how they're getting those reviews maybe because it's a great deal.??!!! I don't know, but you need to pay attention to how your dog acts. When they get home, or when you pick them up from that place, or even when you bring them back to that there pay attention to their reaction... Plus they're in there for hours. In a little cage, they don't give them water!!! They don't pay attention to them. While they're waiting and waiting to get groomed, and then when they're done getting around, they're being put back in that stupid cage and waiting and waiting for their owners to show up when they finally call them and say, hey, your pet's ready to be picked up!!! . She's so freaking thirsty, and she's drinking and drinking and drinking water. It's so sad.It's inhumane what they do to those animals in there. All, I know, Is that whatever they did to my dog, I want to go in there and do it to them.. ...