Rent-A-Center — Local services in Norwich

Worst experience ever. The couch I rented smelled like burnt hair and had an infestation of roaches. I didn't know it until it was brought to new apartment. I complained to the rent a center sales associate and he did nothing the first time, asked the sales person to help, he said he would tell his manager, I never received a call back or anything. A few weeks later I called and spoke to the manager he stated that he would have a different set delivered to my house in two weeks, I have now paid off everything I purchased and I'm still unable to even sit on the couch or even walk in my living room with out smelling the foul stench that the couch emits.

I am still getting calls from the brain dead sales person telling me I can get items at good rates, after I have told the sales person I will never go to them again because I ended up paying full price for the most disgusting putrid furniture in existence. I could have picked up a better living room set at the local dump.

Heed my warning ⚠️ Norwich rent a center is a bunch of lying, high pressure sales tactic people who speak big and do little to uphold their side of a sale.

You would be wiser to check out Craigslist or facebook then using such quacks...

If i could give these morons 0 stars, i totally would. They are very rude, crooks and so0 not worth the money. DO NOT GO HERE, UNLESS YOU PLAN TO BE RIPPED OFF!!!!!

My hubby and i grew up in Norwich CT, so we know this is not the place to deal with. Aaron's is the place to go and they are also on the West side, (Right near family Dollar).

Rent-A-Center will give you different prices & it goes up. They act like as if they don't work together & are very unprofessional. They are stupid or play stupid. lol And especially when you correct them (Which customers have a right to do), they are very rude or act clueless asf!!!! SMFDH

TOTALLY ONE OF THE WORST PLACES TO GO IN...

Bruh use a different rent a center I made 15 or more on time payments and missed I believe one one and a half ?? Because I had some major life things happening And they’ve sent me harrassing text messages , they’ve shown up at more door every day for a week , they threatening to call and go through “ navy channels “ that have absolutely nothing to do with anything and it’s just nothing but constant harrassment it doesn’t matter how many payments you’ve made on time they don’t care you miss one and they become extremely unprofessional , and find every way to inconvenience you , they even showed up threatening me over a friend who used my adress it’s honestly just...