Amazing. If you want an authentic, fun, and safe experience open water diving, Underwater Oahu is the way to go.
We came out for an introductory dive. We did two different dives with Mike. The first was a wreckage, the second was a reef. Mike was professional and gave a brief over view of the equipment. He stayed by our sides the entire time and let us dive at our own pace. The dive was so much fun that we came back for our open ocean certification.
We signed up and were assigned Bart as our Instructor! We spent the first lesson in his pool where he went over several different exercises. Then we did 2 walk in dives at Electric beach. The last day of the course we did two dives in open ocean. Bart was professional, knowledgable, and encouraging. He repeated exercises until my husband and I were comfortable with performing them. He took us through a cavern tunnel, and showed us octopuses, turtles, and various other marine life. I left his class feeling confident in my abilities as a diver and excited to continue my diving adventures!
We saw something cool and new on all 6 dives, and we heard Whales while at electric beach then saw them the next day.
Underwater Oahu is military friendly. All of their employees are professional and SME in Diving. It's an authentic...
Read moreAvoid. We rented gear. In four sets of regs there was a dead computer and three leaky second stages, two octos and one primary. Not such terrible leaks as to make them unusable, but enough to reduce bottom time and be annoying. Not only that, they spent 10 minutes carefully checking that we returned all the weights -- and got the totals wrong! Lucky for me, the error was in my favor but I know they'd have tried to charge me if it went the other way. I didn't keep track of the exact weight numbers and sizes because I've never seen a dive shop that bothered accounting for weights. And when I complained about the poorly maintained gear and asked for a discount, they refused, saying that if there was a problem I should have returned the gear immediately. Never mind that it would have taken us an hour and added another swim through crashing surf to swap the gear, and never mind that they would have been closed when we got back to the shop anyway. Completely unreasonable shop staff, and badly-maintained (life support!) equipment. Find a shop in the...
Read morePossibly the worst experience I've ever had at a dive shop. Defective gear, deceptive pricing practices, and extremely slow service. Go elsewhere.
The shopkeepers made us sign a form stating that we had inspected and found our gear to be fit and in good working order. Once we got to the beach we had a dead dive computer and leaky secondaries. When we complained about this to the shopkeeper they refused to compensate us and blamed us for the issue. Apparently we were supposed to return to the dive shop as soon as an issue was noticed, however the store was closed making returning the gear the same day impossible.
To add to this, they miscounted our weights and blamed it on us, told us the entire set would be $45 and then informed us at checkout that the full kit does NOT include weights, which were an additional $8 per person.
I would strongly recommend taking your custom to another dive shop, don't waste your vacation on a store trying to take advantage...
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