Springer's Appliance Inc — Local services in Ogallala

I have dealt with Springer appliances on two occasions. Both times their lack of communication was absolutely abysmal. The main person who answers the phone was extremely rude and disrespectful. One of the techs was very polite and courteous, the other had a nasty attitude. All in all, a very unprofessional and uncouth company. Sure they do their job, but to deal with their "customer service" is extremely aggravating to put it nicely.

The only reason I rated 2 stars is because the install techs are competent at their job, the problem seems to be at the office level.

I would rather travel to North Platte to get what I need then deal with Springer ever again. Worst company I've ever dealt with in any state I've...

Called several times for them to come out and fix my senior citizen moms washer and dryer to be fixed. Finally got someone out and was told they couldn’t fix but still charged her $65 to come out!!!!! The charge to come out should have been waived as they could not fix! Will never call them...

Keith and team are great. Small town and they for sure get busy, but they will get to you as quickly as they can. Great communications on projects (had rework of whole duct system and mini split install) and great quality of work. Will not call anyone else on our hvac system...