Cinemagic Great Lakes 7 — Local services in Okoboji

Edited to add: Cinemagic Great Lakes 7 FINALLY incorporated online ticket sales as of late 2019, thus changing my original review of four stars to five stars. Edited on 12/27/2019

I've never had a negative experience at this theater; employees are always friendly and helpful and theater, as well as all the auditoriums, are always clean and maintained well. I can always count on Great Lakes Cinema 7 to offer first-run movies on their nation-wide release date and don't have to wait weeks before finally catching the latest films. Another big draw to Cinema 7 is the seven screens, offering a decent array of current releases, from family-friendly to adult horror to drama, and everything in between. It's a bit disappointing that indie or art house films aren't shown here, but considering the location, I can't and won't hold it against the theater for this. Their concessions and variety of snacks and treats are top-notch. The only reason I took one star off of this review is because the theater currently doesn't offer online ticket sales. Personal inquiry has the theater slated to offer online ticket sales by the end of this year (2018) or early next year, which will surely be appreciated by movie membership holders of Sinemia like myself. Until then, I'll have to continue using MoviePass; however, each time I use this service to check into the theater, I predict it'll be the last time I'm able to as they continue on the downward spiral of an unsustainable business model. Cinema 7 will remain my favored theater in the area, and it will be that much better once I can purchase...

Unfortunately , only way I can respond to the cinemas response to my feedback. Yes ,many of us are dealing with this unprecedented weather event, but you failed to address why you seated us under the leaking roof instead of offering our group of 7, the vacant premium seats. What a missed PR opportunity on your part. Also, we were far too intimidated by the forceful usher , who treated us like children who couldn't find our allocated seats, clearly marked, to ask to be relocated. Still, I fail to understand why we were put in this uncomfortable situation in the first place. It would not have cost you anything to allocate alternate seating. Also, you have no idea of our situation, lucky or not. We were stranded in Forster, unable to return to our home , which was highly flood impacted,as highway was closed. Yes, I do consider myself lucky compared to the many others affected,...

The staff are not very friendly; a week or two before Halloween, on a Sunday afternoon, a friend and I went here, and i tried to engage the guy who sells tickets in small-talk, as he used to work in the Worthington, MN theater when we had one there. He looked at me like, why the hell are you talking to me and replied just as nastily. The two girls at the counter were just as bad: when we tried to be friendly and commented on the refill bucket we brought along, rather then be friendly back, they looked at us like they would rather spit on us. Tried to connect with the/a manager via phone, but it...