AutoZone Auto Parts — Local services in Onancock

Five stars are not enough. Special shout-out to TIM and his co-workers at the Onley VA Autozone. On the way to taking our daughter to Norfolk (on a Sunday of a holiday weekend), we kept losing coolant - but could not figure out why. We were able to get the car to the Onley AutoZone where Tim and his co-workers were able to figure out where the problem was. Not only did Tim and his co-workers figure it out - but AutoZone also had the part for our 13 year old car. Tim and his co-workers connected us with a mechanic (Russell) who was kind, friendly and an awesome mechanic. He changed the part in the heat of the afternoon. Thank you Russell. Tim and everyone involved were very professional, attentive and compassionate. Angels on Earth that's for sure!!! We don't know what we would have done without them. We got our daughter to Norfolk safely later that day. THANK YOU TIM!! THANK YOU RUSSELL!! Thank you as well to the other two for whose names I did not get. Superb...

Well, I do have a great experience to tell you about. Went in to ask about checking my tire pressure it was low, the management was wonderful and let an employee named Bryce, go with me, to the Royal farms station and Bryce checked each one of my tires, for the air pressure, would not take a tip would not let me buy him lunch, but ask me to pay it forward, which I happily did. I hope to see him on the way back and give him a special greeting of thanks for what he did for me that day. I know AutoZone is basically known for parts for your car and stuff, but they were able to help being a special different kind of way. I will never forget their helpfulness and kindness. I did pay the deed forward and help somebody else out. But AutoZone it's a wonderful place, even if you don't actually go there for parts for your car. They are awesome, and prove that they can go above the norm to help you out. So thank you AutoZone for being there for me, in my...

I went to this store on 03/19/2019 called ahead because I had to travel so far. When I got in the store a MANAGER named Ryan was who I dealt with. He was Very rude and unfriendly. He looked at my warranty three times gave me the rite brakes but charged me the wrong price. When I asked for corapate number he stated it’s on the door I asked him if he could write it down for me and he hit the roof. He then proceeded to go and get his store manager Scott who also knows absolutely NOTHING. As I was already frustrated and he is a member of management he was nice either. So I go back on 03/21/2019 only to have another problem. This store has to be at the bottom on the barrel with there Witt scores they offered nothing for the brakes or rotors There’s only one guy in the store that deserves a grey shirt everyone else need more training. And they need to learn how to deal with customers. I will NEVER shop at that Autozone again. As I am an...