After a regular day of grocery shopping, my husband and I decided to stop into the Lewis Center location to browse around. Michele Malenky came out to assist, with all of our questions. She was very professional and patient. She went over all options on the items we were interested in and then closed the deal on a whole patio set and a new Porch swing. The next day we went to pick the items up, I was shocked to see that there weren't any men to assist with loading, but "Hadassah" came out and assisted with loading and we were so grateful she did!... once we got the products home, and set up.. we couldn't get the gas fire pit to start. Highly frustrated, I went to website used their text option and didn't get a response, so I called and left a message. To my surprise Michele Malenky called me back immediately at like 830p on Friday. She assisted is sending online manuals and we still couldn't get it to work. Growing more frustrated, Michele then ordered her Retired husband to come take a look. He came to our house checked over everything my husband had done and then we found the issue, was a gas pipe was clogged and it immediately started up! "Michele and Greg" saved the day and our weekend. I would highly recommend buying from this company. You do not find staff these days that care about their product, once it leaves the property. Honestly, ny the way Michele sought to assist throughout all our frustration, I was shocked she's not the actual owner. That's how much work she put in to these products and following through with customers. If our family company wasn't run from Vietnam, I would actually offer her a job to work for our family. JDM should absolutely recognize these employees at Lewis Center. Finally, JDM Bravo on making these quality pieces. It's our first pieces and we cannot...
Read moreMy daughter-in-law and her husband purchased a 6-seat high top from JDM. On a visit to their home we gathered around the table as they raved it's quality and comfort. With an older, however, well beloved wooden picnic table in our back yard, we knew it would soon be time to replace it.
With their recommendation, I researched JDM and decided on a table and benches online. I was reticent due to the expense, however, I would realize the value later.
My husband wanted to see the actual item so we visited JDM in Delaware County / Lewis Center after visiting my DIL.
I was in awe of the inventory on site as my husband and I walked around. There is so much more than tables. Quite amazing their inventory.
It was a busy Sunday but the woman who assisted us - Michele - was patient and helpful. We knew what we wanted and were able to make the purchase quickly.
Yes, it was a bit more expensive compared to a wooden table, however, this table will last way beyond us. It is comfortable, well built and certainly does not look "plastic" as was my concern, We love it.
The service was professional, the delivery was on time and without hassle as the table and benches came fully assembled. and set right where we wanted them.
I must say the entire experience was seamless, easy and to be honest, refreshing....
Read moreI recently stopped by JDM Lewis Center as I was looking to improve my back yard entertainment space. The first thing I noticed was the quality of the products on display. Top notch. Hadassah (sales professional) met my son and I outside to assist us. Admittedly, I lack any real flair for design. Luckily, Hadassah revealed exceptional vision and talent for interior/exterior design. She assisted with every aspect of our search from fireplace stone layouts to various color scenarios for a pavilion. I asked her a multitude of questions. She had clear, concise, and accurate answers for every question without hesitation. Hadassah is a true professional with a genuine passion for customer satisfaction. Due to the quality products from JDM and Hadassah's outstanding assistance, I ordered a stone fireplace/pavilion combination. If you're looking for an outdoor structure or updating entertainment/leisure space, look no further than JDM Lewis Center. Ask...
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