Initial, first time in the store experience was ok but that changed quickly after picking up the dresser. When we got the dresser home there were very larger Beetle boring holes on the top front piece as seen in pics. According to the salesman and the manager of the store this is NORMAL for this type of dresser. The floor model that we seen did not have this and this piece should have never been placed on the dresser like this from the factory. Guess what, we are stuck with it and the store here said they will do nothing about it. I don't know many people that would consider this ok and to top it off it is located on the top front which this company brags about their dovetail joints, which by the way is also damaged. For you future buyers that may try this store, be sure you know what your getting before leaving the store. SO IT'S BEEN 15 DAYS AND I HAVE HEARD NOTHING AS FAR AS A RESPONSE FROM THE STORE. SEEMS WE LIVE IN A TIME WHERE THE STORES DON'T CARE ABOUT THE CUSTOMERS ANYMORE. TO FUTURE SHOPPERS HERE AT JC MATTRESS BE SURE TO INSPECT YOUR PURCHASE BEFORE DELIVERY. THIS DRESSER WAS MADE BY VAUGHAN-BASSETT WHO ALSO NEVER RESPONDED TO AN EMAIL...
Read moreI stopped by J.C. Mattress and Furniture in Osage Beach, MO, recently, and I’ve got to say, it was a great experience from start to finish. Walking into the showroom, I was hit with how massive it is—tons of options everywhere you look, from comfy mattresses to sturdy dining sets. The selection is top-notch, with quality pieces that feel built to last, not just some flimsy stuff you’d find anywhere. I was hunting for a new recliner, and they had plenty to choose from, all in different styles and colors that made it easy to find something I liked. What really stood out, though, was how friendly everyone was. The staff greeted me right away—no hovering or pushy sales tactics, just a warm “let us know if you need help” vibe. When I had questions about a mattress, the guy helping me was super patient, walking me through the features without making me feel rushed. It’s clear they care about getting you what works for your home. Prices seemed fair for the quality, too. I left with a recliner I love and a good feeling about the place. Five stars for the friendly crew and...
Read moreWent on a weekday at 1030 am. I was the only shopper when I entered. I was greeted by a friendly, knowledgeable salesperson, Dustin. We looked at leather living room sets. Reasonable selection, most only partial genuine leather. Many in stock ready for delivery, others could be ordered. Also looked at mattresses. Their store brand is comfortable, some other brands also available. Not used to sitting mattresses where I continued to sink the longer I sat there. Not my style, but another couple had come in by then and liked them. There were multiple choices in styles...
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