Staff in the building are friendly, knowledgeable, and give you space when you ask for it so you don't feel like anyone is pressuring you or breathing down your neck.
Delivery crew on the other hand. We opted for the free at home drop off, which means they will basically drop it off on your front step. They gave a
Read moreI had purchased a well known brand mattress online and hated it. I would have been better off sleeping on the floor. I had went to a different store and it took 20 mins for me to get helped and that lady wasn’t helpful at all so I left and went to slumberland down the street. My goal was to buy a mattress and hopefully take it home same day. I walked into slumberland and was greeted right away. I told him what I was looking for and tried out a few mattresses. He went in the back to check inventory and brought me back there to show me one that wasn’t on the floor that he thought would meet my criteria. He unbagged it for me, I layer on it and I said I would take it. He bagged it back up and help me load it in my truck. I look young for my age so I tend not to get treated well but the truth is I have money and I will spend it where I feel appreciated. He did a great job! He listened and showed me things that pertained to my criteria’s. I was in and out of the store in less than an hour. Good job...
Read moreTerrible, terrible, terrible communication. I was called on May 8th and was told my order would be delivered on May 17th. I work overnights, got home in the morning, disassembled and removed my daughters old bed in preparation for the delivery and waited up until 2:30 pm. I then called because I figured it was getting late. I was then told (by a not so friendly lady) on the phone that I'm not scheduled for a delivery and they're still waiting for more parts to come in. She said this in a tone like I don't have a call log on my cellphone and I'm in the wrong for scheduling it on my calender. I'm an adult and resisted the urge to become angry. Thats cool though Slumberland, Ill just go to sleep when I usually wake up and my daughter will sleep on a matress on the floor tonight because I'm too tired to rebuild her bed. Next time I need my day flipped upside down I'll be sure to go to you. Buying furniture won't ever happen...
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