Russell Stover Chocolates — Restaurant in Owatonna

First, the reason I give them just one star: the 2 girls working inside were very nice and polite. Now the reason why that’s all the stars they get: the prices are outrageous. They have those chocolate and marshmallow candies from Halloween, Christmas and Valentine’s Day as marked down from $1.49 to 79 cents each. First off, why are the prices the same? Shouldn’t the Halloween candy be marked down further since it is older? What’s the incentive to buy the older Halloween candy versus the newer Valentine’s Day candy unless you want a pumpkin instead of a heart? Second, if you go to Target, you can get a 6 pack of that candy for $5.29, but it is for Easter, which means it’s FRESH, and it’s much cheaper since you have to pay the $1.49 for one of them here. The candy for the other holidays at Target was continually marked down until it was sold out, which in most cases sold out at 50 to 70% off! Now I call that a discount! With tons of stacks of cases of old candy they have sitting there from of all of the past holidays, I wonder from what year they are from! Maybe they can sell last years Halloween candy again this year and mark it back up. There was a display with little Easter packs that were marked on the sign as $5.99 (inside was a small chocolate bunny and 3 marshmallow eggs). At the register, they rang up as $8.59. What?! I showed the girl at the register the sign and she said they were marked with a tag on the bottom as $8.59 and said that maybe the sign was from last year. Well, then either change or take down that sign! How many people buy these thinking they are supposed to be for the price shown on the sign and instead get swindled into paying more? Finally, the box candy is much cheaper at grocery stores such as Cub and HyVee, especially so when they have it on sale, which is quite often. I had the impression this was an outlet store where they get outdated candy from other places and sell it at big discounts. Not so! I can see how people (especially children) are overwhelmed going in here with all of the candy everywhere, stacks and stacks of it! However, if you were to look closely at the prices, suddenly you have an urge to just turn around and walk out. Save your money and get your Russell Stover candy at the grocery store or Target or Walmart. Much cheaper and when they discount the candy after the holiday, it is...

I was a GREAT fan of Russell Stover Sugar Free Chocolate Mints for many,many years.. Not too long ago they changed their packaging.. It became obvious over time that the Chocolate Mints themselves had changed along with the packaging.. At first we thought the new Mints were perhaps old/stale.. So we continued to purchase them. We each have one daily before reading in bed..Now after months of finding the treats not as satisfying we have decided both the recipe and the packaging has changed.. They are simply not as mouth watering with that great chocolate flavor any longer . They are simply harder with less taste.. We have decided to search for a better product.. It is a shame that Russell Stover appears to have chosen the new business model that chooses profitability over customer...

My husband and I went in to the store and we bought some candy, and when we went to the register the young lady that was stocking by the register watched as we put stuff on the counter and didn't say that she was at a different counter. we had to move everything from one to the other register. She threw our stuff as she rang it up and as she bagged it. There was an older couple that wanted ice cream so the young lady told the other employee that someone needed help with the ice cream and she walked up to the counter and said great really. They don't ask if you have you reward card and when you say something that makes them...