Pacific Manor Hardware — Local services in Pacifica

Wednesday, 7/13/2022 10:30 am

A Store’s Floor Customer Service Representative has “7 Seconds” to make a GREAT IMPRESSION! I was in the “right place at the right time,” when I went to ACE HARDWARE PACIFIC MANOR – Address: 451 Oceana Blvd, Pacifica, CA 94044. It just North of the Manor Drive intersection, & above Hwy 280.

It is such a privilege to be able to write a “5 Star” Review for Ace Hardware Pacific Manor.

These are my reasons for give this Ace Hardware such a high star review. Interestingly on Google Maps, they have 169 Reviews with a combined total of 4 ½ Stars. They deserve the 4 ½ Star Rating in my opinion.

I just needed to pick-up 2 burnt-out fluorescent lights bulbs for the bathroom’s sink. Plus, I needed to purchase more electrical tape. Not a massive, big spender on this trip to Ace Hardware Pacific Manor.

I was IMMEDIATLEY met & greeted by the male “on floor” customer service representative. His welcome was genuine.

We discussed my lighting need situation. I should have brought the fluorescent light bulb in, which I did not, I just took pictures of it. I took measurements of the light bulb, before I left house, yet- I measured from just the glass part, I did not consider the ELECTRIAL INSERT PRONGS in my measurements, it turned out, it was important to choose the right light bulb. Next time, I will be more prepared.

The electrical tape was easy to find. The salesclerk was HUMBLE TO SAY THE LEAST. Not a quality, I come across every day. Thank you very much!

The check-out cashier was just as professional, decent, friendly, and pleasant to me.

All I can say in closing, is my “5 Star” experience at ACE HARDWARE PACIFIC MANOR was excellent. I live in San Francisco, I am so glad, I took the time to drive down to Pacifica to do my hardware shopping.

Thanks for taking the time to reading this...

I’m not sure I’m qualified to review a hardware store. But in the spirit of the internet, I still do it - so there it is.

A couple of weeks ago I came to this store for the second time (I’ve been in other Ace stores before, so I knew the concept). My objective was to buy material for a project I started a few weeks before: building an activity board for my one year old toddler. (Google what it is :-)). So I’ve been wandering around in the store to browse for random things to connect to this piece of wood and hope it’s safe enough for a toddler to play with it. The variety of “stuff” they have is impressive so it took me a while to get a good overview. The friendly staff kept asking me if I need help, but I declined saying “I’m just browsing”. I’m sure they thought I wasn’t going to buy anything and might even steal a thing.

After being asked for the fifth time I gave in and explained what I was building. The guy helped me find a couple of things and even came to me later with a suggestion (battery powered light with a switch). Great at upwelling ;-)

Overall a great place to buy things I didn’t know existed and my daughter loves the bright red activity board with a variety of locks, wheels and other things connected to...

I am adding to this review. Since I've written it I've become aware of how difficult it has been for employers to hire people due to COVID Uninstaller regulations and extra weekly money from the CARES Act. I'm going to cut them a break for now. I really, really loved this place. I live close by, they have plenty of stock, and best of all I could go in and they had knowledgeable employees who could help me find what I needed. Those days are over. Anyone I knew, with the exception of the people who work in the nursery are gone. The last time I went in I needed a new screw for a license plate. I couldn't find it and asked for help. The person had no idea but told me she'd send somebody back. A woman next to me told me "good luck, they told me that ten minutes ago". I, unfortunately, waited ten minutes,. After a different employee who didn't know how to find a screw, (I know, I'm making myself look bad too), told me they'd send someone back to help, I left. I went to Home Depot and actually had someone help me find it. Amazing. This is why I went to Pacific Manor before! Not my first time with this experience lately, which is why I'm posting. I really miss OSH in our area, they were like Pacific...