Pacifica Park Apartments — Local services in Pacifica

I lived here for 2.5 years. Things were great in the beginning, but went downhill after I renewed my lease.

Pros: Good storage, dog park, gym, washer and dryer on site, close to the freeway, 5 minutes drive from the beach, and nice apartments.

Cons: Maintenance is not responsive and apparently only does repairs after 7pm.

-When a washer or dryer is broken, or the laundry room smells like mold, don't expect it to be fixed for a few months.

If you need your FRONT window screens replaced, you can expect the creepy maintenance guy, Greg, to be looking through your BACK windows at 8pm, a month after you submitted the request. Don't expect him to contact you before he does this either. He'll only contact you after you yell at him to go away. Greg, why does changing my screen require you to peer into my apartment? And if something like this happens and you describe to bring it up to Cherie, the property manager, you can expect to be gaslit and dismissed.

Expect $100-350 for trash, water and other fees to be added to your rent each month. If you inquire about these fees, don't expect a transparent response from Cherie. She becomes very rude and patronizing when tenants ask about what they are paying for.

If you look at a unit that's listed for $ABC/month, don't expect to see that rent price on the lease when you go to sign. Expect the rent for your desired lease term to be about $200 more than the price Cherie initially told you.

Expect for Cherie to neglect to tell you that you and your neighbors' door codes were changed at 10pm at night.

Expect a LOT of illegal dumping. Non-residents will drop off their bed bug-ridden mattresses, tables, TVs, etc. And guess who pays for it? The tenants! And when you bring this up to Cherie, don't expect any action or acknowledgment.

If you happen to be unlucky enough to work with Cherie when you apply, don't worry! She will be very nice in the beginning. If you want to stay on good terms with her, I advise not asking her any questions or bringing her any concerns while you are a tenant.

Overall, the location is great and the community has a lot of great qualities, but it's not worth it. At first, I could bear the inflated fees each month. But I won't tolerate is maintenance neglect and unnecessary rudeness from the property...

Patric and Paul will get over on u if they can. When u move in they hide the fact that u HAVE TO GIVE A 60 move out notice or they will bill u and make u pay for that 60 days. I was a tenant for 3 years there and decided to move out.

It was at this point I found out that they were gona force me to pay for that 60 day notice. We were great tenants and they wouldn’t give us a break. They responded to my Yelp review with please contact us and we can talk about it like they cared but they just wanted to look good on the review as if they would work something out with us. we had already spoken with them and asked for a pro rated price to get out. They said NOPE ITS IN YOUR CONTRACT TO LEAVE A 60 day notice no exceptions. So we had to pay an extra months rent there at Pacifica park while paying at our new residence all at the same time. Total jerks. Read the fine print before u move in there. It’s all about corporate greed there. We are completely moved out and our end of lease is in September 5 so we are currently charged for water and garbage even though we are there. The unit is vacant and has been since August 8th. Go figure. Be ware this isn’t a good place. The garages and cars get...

Living at Pacifica Park was a nightmare — not because of the unit itself, but because of the dishonest and predatory management practices.

After being told I had to move out early because the unit was already re-rented, I was pressured by the manager, Paul Frazell, to pay a termination fee — weeks before my legal move-out date. Later, he sent a move-out invoice charging me over $32,000, including “rent acceleration” for months when the unit was clearly already re-leased. That’s illegal under California law, which requires landlords to mitigate damages and not double charge tenants.

They also charged me $275 for a cleaning fee, despite me hiring a professional cleaner, and $465 for repainting after just 7 months of living there — completely unjustified and against California Civil Code §1950.5, which prohibits deductions for normal wear and tear.

And yes — they kept my $1,000 deposit and still claimed I owed $745.54. I provided written dispute and proof, and they’ve ignored it. I’m now preparing for legal action.

This place is a scam operation hiding behind a corporate name (AIR Communities). If you value your money, your rights, and your peace of mind — do...