Woohao Chinese Restaurant — Restaurant in Daly City

On Tuesday 8/26 at about 5:20 pm, I placed an online order with Woo Hao Restaurant totaling $109.26. It showed an approximate delivery time of 40 mins. At about 7:00 pm I called the restaurant to find out where my food was since I hadn't received my order. The woman on the phone told me she would contact the driver. The woman called me back and told me the food was delivered. When I told her I hadn't received it she said she would send the driver back. He rang my doorbell. When I answered, he told me he was here to pick up the food! I was on the phone with the woman at the restaurant and she insisted the food was delivered. The driver then changed his story and said he gave to the food to the woman with the dog. My wife was sitting on the couch with my dog. He then continued to insist he gave the food to my wife. The woman on the phone continued to argue with me that the food was delivered. I told her that the driver was a flat out liar! He told her the lady with the dog had long hair. My wife has short hair, my guest has short hair and I have short hair. I'd finally had enough and hung up on her and shut the door on the driver. About 15 mins later, the woman called me back apparently realizing that it was their mistake. She tells me it's not about the money but about customer service but made no attempt to refund my money. Today, 8/28 I contacted me credit card company and was told to contact the restaurant to ask for a credit/refund. I went to the restaurant and got the run around that the manager wasn't there and I would have to contact the the online company who took the order. They were no help either and said they didn't have permission to refund my money and that I would have to contact my credit card company and dispute the charge. This whole incident is UNBELIEVEABLE! I will never order from them or recommend them for...

New chinese restaurant in daly city with a small parking lot. I used to go here when it was the dim sum restaurant but it’s completely new and remodeled. It’s now nice and bright inside and very clean with many tables. They definitely upped the quality and ambiance. We came on a Tuesday night and there were plenty of tables available. The service was quick and attentive. They served jasmine green tea immediately. The owner recommended the sea bass and suggested different ways of cooking it. We ordered it fried with sweet and sour sauce. We also ordered the walnut shrimp and yang chow fried rice. We loved the fish. We got their smallest one, which was a little over 2lbs. I thought I was going to be deterred by the little bones, but it was amazing. The skin was lightly fried and was so tasty. It went really well with the sweet and sour sauce. Even though there were bones, they were very easy to pull out as the meat was fresh and cooked perfectly. The walnut shrimp was also really tasty and went well with the fried rice. The fried rice came with lots of bouncy shrimp and bits of bbq pork. We finished all the food between 3 people. I noticed a table next to us ordered a clay pot and it came out really fast so i hope to try that next time. They also gave a free dessert at the end! Overall I was really impressed with the food. Our total was about 90 including tip. It may be a little more expensive for chinese food, but the quality and service was definitely worth it. Go and try out...

Standard Chinese restaurant serving traditional Chinese food on Gellert next to the 7 Eleven, Woo Hao translates to "hoh hoh sihk jao louw" in Cantonese from the chinese characters. They took over from that old, dark, and tired Chinese place. "Fung Wong", as I recall, that had been there for years.

They offer dim sim, lunch items, and dinner service. They even have some tanks for keeping live seafood.

We went here for dim sum with some chow fun and fried rice noodles as a "main course.". OveralI,we would give the food a B with some B minuses thrown in. The chow fun was well prepared, but the fried rice noodles were too oily.

One main characteristic of the food is that many items seem to be slightly undercooked. It's as if they took things off the burner, out of the wok or steamer, or out of oven 30 seconds too early. Everything looks good on the outside, but when you take a bite, you realize that it was just a bit underdone. That was our experience. I'm not sure if others had the same issue The dining room is moderately sized. Parking can be a problem as the parking lot is small and neighborhood parking is taken by the residents in the area.

Woo Hao is certainly not a destination restaurant, but if you're looking for decent and traditional Chinese fare after finishing shopping at Serramonte mall, give Woo Hao a try.... if you can find a...